Customer Account Coordinator

5 days ago

Modesto, United States Georgia-Pacific Full time

**Your Job**
Georgia-Pacific is seeking a Customer Account Coordinator supporting our Modesto, CA box plant facility. This position acts as a primary liaison between our sales team, internal departments, and customers. The Customer Service Representative creates value by ensuring accurate orders, quality customer service, and deliveries by Georgia-Pacific.

**Our Team**

Our team is a well-rounded and developed team with a high level of experience and knowledge with corrugated boxes. CSRs thrive on efficiency and communication in a fast-paced environment. We are looking for someone to join our team who takes pride in their work and can handle a fast-paced working environment

**What You Will Do**
- Create and maintain spreadsheets to track inventory, order status and other customer and production-related data
- Entering orders, cancellations, and changes for multiple customer accounts with accuracy and focus on customer needs/requirements.
- Coordinate shipments of products with the shipping department
- Coordinate with Quality Assurance to follow up on customer feedback and identify a root cause to offer solutions to customers
- Manage inventories for effective production review and planning
- Accounts payable/receivable duties

**This role is not open to sponsorship**

**Who You Are (Basic Qualifications)**
- 2 years of customer service experience
- Proficiency in Excel and Outlook
- Experience with record-keeping management/documentation
- Flexibility to work a schedule needed to support the business, including a hybrid schedule, overtime, and weekends as needed
- Willingness to travel 5-10% of the time as required

**What Will Put You Ahead**
- Administrative experience in manufacturing, logistics, industrial, distribution, and/or manufacturing environments
- Corrugated or Packaging industry experience
- Associate's degree or higher
- Accounting experience, including handling credit/debit transactions, conducting research, and assisting with pricing
- Working knowledge of KIWI, our internal system
- Math skills to interpret measurements on CAD drawings.

For this role, we anticipate paying $26-$29 per hour. This role is eligible for variable pay, issued as a monetary bonus or in another form.

**Hiring Philosophy**

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

**Who We Are**

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based

packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to

meet evolving needs of customers worldwide with quality products. In addition to the products we

make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over

150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

**Our Benefits**

**Equal Opportunities

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