Director, HR Employee Relations Business Partner

3 weeks ago

New York, United States The National September 11 Memorial & Museum Full time

**POSITION OVERVIEW**

As an HR Employee Relations Business Partner at the 9/11 Memorial & Museum, you’ll work closely with the Head of HR to create and implement creative innovative HR solutions for business-critical projects and requirements as well as play a key role in managing staff employee relations issues by performing investigations, providing support for performance management concerns, and managing the at-work accommodation process. Your primary responsibility will be to manage the full suite of HR needs for the 9/11 Memorial & Museum on-site staff.

**ROLE AND RESPONSIBILITIES**
- Manage complex employee relations situations by conducting investigations and resolving employee relations issues as they arise.
- Manage the at-work accommodation process by coordinating required forms, reviewing, analyzing, and making recommendations.
- Effectively and accurately maintain confidential ER data & documentation.
- Work closely with on-site managers to implement discipline and ensure policies and protocols are updated and fit for purpose.
- Maintain knowledge of legal requirements related to day-to-day management of employees ensuring compliance.
- Provide HR policy advice and interpretation to business leaders.
- Provide leaders with the coaching and tools necessary to accelerate their business results by developing their people and improving team results.
- Provide consultation to business stakeholders through coaching, training, and advisory support.
- Identify training needs for business units and individuals.
- Provide qualitative and quantitative data and information to guide and influence decision making.
- Cultivate strong meaningful relationships with staff members to build trust as their primary touchpoint.
- Serve as a trusted advisor and primary HR liaison for assigned business units.
- Lead and provide support for special projects as the need arises.

**REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS**:

- Participate in the Annual 5K Fundraiser and 9/11 Commemoration, as assigned.
- Assist with other special projects and events in support of 9/11 Memorial & Museum, as assigned.

**QUALIFICATIONS/SKILLS/REQUIREMENTS**
- Bachelor’s degree required.
- 5-7 years of experience in the HR function, preferably as an HR Business Partner or Employee Relations Specialist
- Experience conducting and documenting investigations and demonstrated ability to articulate issues and facilitate decision making.
- Ability to manage confidential information and use sound judgment.
- Proven expertise and experience serving in a consultative capacity to senior business leaders.
- Strong stakeholder management skills.
- Ability to manage multiple competing priorities.
- Strong interpersonal skills and the ability to form relationships.
- An appetite for exceeding expectations with a strong sense of urgency.
- Skilled team player who can communicate clearly and effectively.
- Ability to work in a hybrid work location.
- Microsoft Suite, with a focus on Excel experience is required.

**HOW TO APPLY**
- Please indicate the location where job posting was seen.

**PHYSICAL DEMANDS/WORK ENVIRONMENT**

The physical demands and work environment described in this job description are representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to see, be mobile, and have the ability for 2-way communication with the public and staff.

The work environment is an indoor, climate-controlled office environment comprised of cubicles, walled-offices and group conference rooms. The noise level in the office environment is usually low. Employees will be required to comply with the organizational Health and Safety Plan. Minimal travel is required.

This job description is a descriptive list of the responsibilities and qualifications associated with this position and is not intended to be all inclusive. Employees are expected to also perform other business-related duties as assigned by the supervisor or other management.

The organization reserves the right to change, modify, or reassign job responsibilities, duties, and scheduled work hours as per business needs.

The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an equal opportunity employer. Applicants who meet the qualification requirements of the role will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The National September 11 Memorial & Museum (9/11 Memorial & Museum) is committed to an organizational culture that supports and reinforces our values regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a collaborative, open, and equitable space wh

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