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Call Center Representative

4 weeks ago

Bradenton, United States Hoveround Corporation Full time

As a **Mobility Specialist**, you will assist our clients in regaining their mobility by gathering basic information required to begin the process of obtaining a **Power Wheel Chair**.

This is a Full-Time opportunity,

In this role, you will:

- Make outgoing calls and take inbound calls from potential clients.
- Gather and/or confirm all information necessary in order to move the client through the process of obtaining a Power Wheel Chair.
- Demonstrate high level of Customer Service as well as high quality in documenting of client records.

**JOB QUALIFICATIONS**
- High School Diploma or equivalent
- 1-2 years customer service/call center experience
- Excellent telephone and communication skills
- Professional and friendly telephone manner, excellent listening skills
- Ability to work well in a team environment and to communicate within a team environment
- Computer proficiency in a Windows environment, with focus on data entry
- Bilingual (Spanish) preferred but not required

**Benefits**:

- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount

Schedule:

- 8 hour shift

**Experience**:

- Call center: 1 year (preferred)

Work Location: In person

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