Bilingual Dispatcher
3 days ago
**We are looking for a Bilingual Dispatcher to join the team in our Houston - Marble Plant. If you have strong administrative and Customer Service skills we want to hear from you**
Job Summary
The Dispatcher will receive and dispatch orders for our product deliveries. The Dispatcher will also address problems and requests by transmitting information and/or providing solutions.
**Responsibilities**:
- Receive and dispatch orders for products and deliveries.
- Prioritize call according to urgency and importance.
- Use phone to call or text installation crews, providing important information or updates during the shift.
- Monitor the route and status of field units to coordinate and prioritize their schedule.
- Provide field units with information about orders, traffic, obstacles, and requirements.
- Enter data in computer system and maintain logs and records of calls, activities, and other information.
- Assist in unloading truck and checking in material.
- Stay in communication with customers in case of a discrepancy.
**Qualifications**:
**Education**:
- High school diploma or GED, or equivalent education and experience combined.
**Experience**:
- Bilingual (English & Spanish)
- Proven experience as Dispatcher or relevant position.
- Sound judgment and critical thinking.
- Organized, thorough, and detail-oriented.
- Good interpersonal skills.
- Good verbal communication skills.
- Mathematical skills; ability to understand dimensions.
- Ability to multi-task, handling numerous assignments simultaneously with quick transitions.
- Ability to work well in a team environment.
- Time management skills; ability to prioritize work to adapt to a fast-paced environment and perform well under stress.
Pay: From $15.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overtime
Application Question(s):
- What are your salary expectations?
**Experience**:
- Dispatching: 1 year (preferred)
Work Location: In person
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