Call Centre Representative

2 weeks ago


Raleigh, United States CC SOLUTIONS LIMITED Full time

We are currently seeking enthusiastic and customer-oriented individuals to join our call centre team in Raleigh as Call Centre Representatives. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and ensuring a high level of customer satisfaction.

**Responsibilities**:

- Conduct outbound calls to existing and potential customers
- Provide information about products or services and answer customer inquiries
- Up sell products or services to increase revenue
- Analyse customer needs to offer the best solutions
- Maintain a high level of professionalism and phone etiquette
- Meet or exceed sales targets

**Skills**:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to analyse customer needs and recommend appropriate solutions
- Strong phone etiquette and interpersonal skills

If you are a motivated individual with a passion for sales and customer service, we would love to hear from you

Pay: From $40,864.00 per year

**Benefits**:

- 401(k)
- On-the-job training
- Paid time off
- Parental leave

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person

**Experience**:

- Call center: 1 year (preferred)

Ability to Commute:

- Raleigh, NC 27615 (preferred)

Work Location: In person



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