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Front Office Assistant- Speech Therapy Clinic

4 months ago


La Habra, United States On Track Speech Therapy Full time

**Responsibilities**:

- Greet and welcome guests in a friendly and professional manner
- Check in patients, collect copays and notify clinicians of their arrival
- Answer and return phone calls
- Contact insurance companies to confirm eligibility, copays, deductible status, and benefits
- Schedule therapy appointments and manage therapists’ schedules
- Maintain a clean and organized front and back office area, ensuring a professional appearance at all times
- Perform administrative tasks such scanning documents, filing, ordering materials, and supplies, assisting therapists with making materials for therapy, etc.
- Maintain patient confidentiality

Other administrative tasks as needed

Qualifications:

- Previous experience working in a medical office is HIGHLY PREFERRED
- Excellent typing skills with attention to detail for accurate data entry
- Strong customer service skills with the ability to handle difficult situations professionally
- Knowledge of medical receptionist duties is a plus
- Bilingual -Spanish highly desired
- Proficient in using office equipment such as computers, printers, and fax machines
- Ability to multitask and prioritize tasks effectively in a fast-paced environment

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Type**: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- No nights
- No weekends

Work Location: In person