We have other current jobs related to this field that you can find below
-
Front Desk Supervisor
1 month ago
Phoenix, United States Arbor Lodging Management Full time** Front Desk Supervisor** **Job Category****:** Front Desk **Requisition Number****:** FRONT001733 Showing 1 location **Job Details** **Description** **Arbor Lodging is a leading hotel investment and management company with a portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott,...
-
Front Desk Supervisor
1 month ago
Phoenix, United States The Camby, Autograph Collection Full timeProperty Description: The Camby, Autograph Collection is a boutique luxury hotel located in the heart of Phoenix, Arizona, offering a distinctive and vibrant work environment for those seeking an exciting career in hospitality. As a job applicant, joining the team at The Camby means being part of a unique property known for its upscale design, exceptional...
-
Front Desk Supervisor
2 months ago
Phoenix, United States Marc & Rose Hospitality Full timeSummary of Position: The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position. Essential Functions : Must be able to perform all duties associated with the Guest Service Agent position. Supervise Guest Service Agents to...
-
Front Desk Supervisor
3 months ago
Phoenix, Arizona, United States Arizona Grand Resort & Spa Full timeSummary of Position:The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position.Essential Functions:Must be able to perform all duties associated with the Guest Service Agent position.Supervise Guest Service Agents to ensure...
-
Front Desk Supervisor
3 months ago
Phoenix, United States Arizona Grand Resort & Spa Full timeSummary of Position:The Front Desk Supervisor is leadership role for the Front Office department that focuses on the customer service, administrative tasks, and team performance of the Guest Service Agent position.Essential Functions: Must be able to perform all duties associated with the Guest Service Agent position. Supervise Guest Service Agents to ensure...
-
Supervisor, Front Desk
2 months ago
Phoenix, United States Platinum Dermatology Partners Full timeJob DetailsJob Location CDPS Tatum - Phoenix, AZ Position Type Full Time DescriptionPosition Description Date completed 10/01/2019 Work Location: Title: Front Office Supervisor Supervisor: Practice Manager Exempt Status Y N Position Status FT PT IC* Company Conformance Statements In the performance of their respective tasks and duties all employees...
-
Front Desk Agent
3 weeks ago
Phoenix, Arizona, United States Embassy Suites by Hilton Phoenix Scottsdale Full time$16.00 base pay PLUS incentive pay We are looking for an evening Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hilton trained with OnQ experience is a plusHotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and...
-
Front Desk Agent
2 weeks ago
Phoenix, United States Embassy Suites by Hilton Phoenix Scottsdale Full time* $16.00 base pay PLUS incentive pay! We are looking for an evening Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hilton trained with OnQ experience is a plus! Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms,...
-
Front Desk Agent
3 weeks ago
Phoenix, United States Westmont Group Full timeJob DescriptionJob Description* $16.00 base pay PLUS incentive pay! We are looking for an evening Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hilton trained with OnQ experience is a plus!Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing...
-
Front Desk Supervisor pays $17/hr-$20/hr
1 month ago
Phoenix, United States Hotel Resource Full time**Other** **Front Desk Supervisor pays $17/hr-$20/hr** Front Desk Supervisor pays $17/hr-$20/hr Benchmark Rise Uptown Hotel Phoenix AZ **Front Desk Supervisor pays $17/hr-$20/hr** **Company:** Benchmark Rise Uptown Hotel **Location:** US **Category:** Other **Degrees Required:** Not Specified **Employment Type:** Full-Time **Manages Others:** No ...
-
Hotel Front Office Supervisor
4 days ago
Phoenix, United States Crestview Management, LLC Full timeHotel Front Office Supervisor Job Description The Hotel Front Office Supervisor is responsible for overseeing the daily operations of the front desk and ensuring that guests receive exceptional customer service. This position requires strong leadership skills, attention to detail, and the ability to multitask in a fast-paced environment. Responsibilities: ...
-
Front Desk Supervisor
3 months ago
Phoenix, United States Marriott Phoenix Airport Full time $20Job Details: Customer Satisfaction (Guest Feedback, Social Media Review).Financial Performance (Up selling, Room Revenue, Operation Auditing).Showing Initiative, Problem Solving, Staff Training, Team Leading.Manages and motivates the Front Office team in order to provide a high standard of service for customers.Welcomes guests and fosters customer loyalty...
-
Representative - Front Desk
5 days ago
Phoenix, United States Optima Medical Full timeJob DescriptionJob DescriptionAbout Optima MedicalOptima Medical is an Arizona-based medical group consisting of several locations and 90 medical providers, who care for more than 120,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities “Live Better, Live Longer” through personalized healthcare,...
-
Front Desk Fitness
3 months ago
Phoenix, United States ClubCorp Full timeFront Desk Fitness in Phoenix, AZ at Anthem Golf Country Club **Location:** **Job Description** Front Desk Attendant The Front Desk Attendant is responsible for creating the first and last impressions of the club experience for the Members by providing all Warm Welcomes, Magic Moments and Fond Farewells. *Reports directly to the Fitness Director.* Day to...
-
Front Desk Agent
2 months ago
Phoenix, United States CSM Corporation Full timeThe Front Desk Agent is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations at the beautiful Hilton Garden Inn in downtown Phoenix. Click here to see a video of the hotel. Come to w Front Desk, Agent, Hotel, Property Management
-
Front Desk Agent
3 months ago
Phoenix, United States linkpostdirectory.com Full time* * Front Desk Agent ** **Front Desk Agent**** * Free * Published date: February 15, 2022 + South Carolina, United States The PeopleReady located at Myrtle Beach, South Carolina, 29577 is currently hiring a Front Desk Agent Job Description Looking for a Hotel Front Desk Agent to serve as hotel guests first point of contact and manage all aspects of...
-
Front Desk Administrator
2 weeks ago
Phoenix, United States Turning Point Action Full timeTurning Point Action is a 501(c)(4) organization founded in 2019 by Charlie Kirk. The organization's mission is to embolden the conservative base through grassroots activism and provide voters with the necessary resources to elect true conservative leaders. Turning Point Action has emerged as the country's leading grassroots organization, giving individuals...
-
Front Desk Clerk
6 days ago
Phoenix, United States Equity LifeStyle Properties Inc Full timeWith a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Front Desk Clerk in Mesa, Arizona. With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is...
-
Front Desk Coordinator
3 weeks ago
Phoenix, United States Smith Chason College Full timeJOB TITLE: Front Desk Coordinator STATUS: Non-Exempt/Hourly Full Time and Part Time TYPE: On-Campus Position / Not Eligible for Remote Work REPORTS TO: Office Manager / Campus Director PURPOSE The Front Desk Coordinator is responsible for providing outstanding customer service to all potential and current students and guests by creating a warm and...
-
Front Desk Coordinator
4 weeks ago
Phoenix, United States Smith Chason College Full timeJob DescriptionJob DescriptionDescription:JOB TITLE: Front Desk CoordinatorSTATUS: Non-Exempt/Hourly Full Time and Part TimeTYPE: On-Campus Position / Not Eligible for Remote Work REPORTS TO: Office Manager / Campus Director PURPOSEThe Front Desk Coordinator is responsible for providing outstanding customer service to all potential and current students and...
![Hilton](https://media.trabajo.org/img/noimg.jpg)
Front Desk Supervisor
2 months ago
Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement.
Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
- Promptly complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout front office area.
- Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make changes and balance as assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
- Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
- Remain calm and alert especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and the other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
- Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate flow of arrivals and take necessary steps to ensure smooth check in/out.
- Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on PMS system.
- Monitor and track time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures associates who are not in compliance with standard.
- Be familiar and able to perform duties on all shifts, including Night Audit.
- Manager on Duty (MOD) in absence of Front Office Manager
- Turns in all lost and found items and all guest room keys.
- Adheres to all company policies and procedures.
- Follows safety and security procedures and rules.
- Knows department fire prevention and emergency procedures.
- Utilizes protective equipment.
- Reports unsafe conditions to management.
- Reports accidents, injuries, near-misses, property damage or loss to management.
- Provides for a safe work environment by following all safety and security procedures and rules.
- All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
- Assists other Front Desk Personnel when need.
- Perform any related duties as requested by management.
**Knowledge, Skills & Abilities**
- Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
- Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
- Two years combined prior front desk and supervisor experience.
- Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
- Ability to read, listens, and communicates effectively in English, both verbally and in writing.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
**Physical Demands**
Ability to stand and move throughout front office and continuously performs essential job functions.
- Standing 95% of shift
- Lifting up to 25 pounds maximum.
- Occasional twisting, bending, stooping, reaching, standing, walking.
- Frequent talking, hearing, seeing and smiling.
**What are we looking for?**
Since being founded in