Card Services Associate

5 days ago


Naperville, United States DuPage Credit Union Full time

Join our team at DuPage Credit Union.

We are looking for our next **Card Service Associate** to join our Cards Department.

We're seeking enthusiastic, detail oriented individuals to fill this immediate opening, with a work schedule spanning Monday to Friday from 8:30 am to 5:00 pm, and rotating Saturdays from 8:30 am to 1:00 pm.

**As a Card Service Associate, you'll play a pivotal role in our success by**:

- Provide professional, friendly service to members and team members over the phone
- Troubleshoot and address card-related issues
- Assist with card maintenance, openings, and closures
- Help members with payments, limit increases, and offer recommendations

**What we're looking for in a team member**:

- High School Diploma or equivalent qualification.
- Entry level customer service experience
- Experience in a card service department or call center

In addition to joining a vibrant team dedicated to service excellence, you'll enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance, paid time off, a 401(k) with employer match, hybrid schedule and so much more.



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