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Development Assistant

2 months ago

Naples, United States ARTIS-NAPLES Full time

Position Description: Job Title Development Assistant

Department: Development

Reports to Director of Development Operations and Individual Giving

FLSA Status Exempt

**Position Summary**
Reporting to the Director of Development Operations and Individual Giving and working closely with the Development Manager, the Development Assistant serves as the backbone of the Development department by overseeing all administrative processes in place to cultivate, solicit and steward Artis—Naples donors at all levels. The Development Assistant provides key support in the creation of all donor communications, development events and departmental needs. This position requires a highly motivated individual with the desire to work in a fast-paced environment, a high level of professionalism and attention to detail, and the drive to achieve mutually agreed upon goals. The Development Assistant role provides an exciting and formative entry point to launch a career in the fundraising field.

**Supervises**
N/A

**Essential Duties and Responsibilities (other duties may be assigned)**
**Communications**
- Draft, proof and finalize all written and digital communications for the Development department according to the timeline and directions from the Director of Donor Operations and Individual Giving and Development Manager.
- Manage the monthly renewal for all levels of donors, including Friends of Artis—Naples ($75 - $1,599), Leadership Circle ($1,600 - $4,999) and Major Gift donors ($5,000+).
- Manage donor benefit card mailings on a weekly basis.

**Event Support**
- Support the Development Manager in the coordination, execution and evaluation of donor events.
- Oversee the general Development Event Tracker.
- Prepare and traffic drafts of invitations from conception through mailing.
- Based on criteria provided, pull and merge lists for invitations from donor database.
- Attend Development department events as assigned; with the oversight of the Development Manager, coordinate event check-ins, staff needs, event flow and beyond.

**Administration**
- Oversee administrative functions and donor benefit fulfilment for the Development department.
- Ability to efficiently learn donor database Tessitura, which will be referenced daily to achieve the goals of this role.
- Manage the development department’s phone line and inboxes, responding appropriately to a high volume of requests from donors. Identify and connect with colleagues if input is needed.
- Pull donor listings for the monthly Program Book, which requires Tessitura database reporting, data review, organization, proofing and approval routing.
- Track and replenish Development department’s supply inventory, ensuring that all necessary materials are in-hand in advance of upcoming mailings.
- Provide assistance in the research of prospective donors.

**Additional Duties**
- Support and maintain the vision, mission, priorities and guiding principles of Artis—Naples. Understand the strategic direction and purpose of the organization and conform to stated fundraising and development strategies and business needs.
- Perform day-to-day support activities. Due to the nature of fundraising in the Naples area, full office and telephone coverage are critical operational needs.
- Support stewardship activities and benefit fulfillment to donors, including staffing events, especially during peak season (January - April). Evening and weekend work expected.
- Observe safety requirements. Report safety issues and items requiring work orders to Supervisor or Security.
- Work effectively with all Artis—Naples team members.

**QUALIFICATIONS AND COMPETENCIES**:
**Competencies**
To perform the job successfully, an individual should possess and demonstrate the following competencies:
Analytical: Analyzes and interprets data and prepares accurate and insightful reports, statements and projections. Is also able to conceptualize the multi-step timeline of deliverables for a project or event from conception through execution and evaluation.

Creative: Exhibits initiative, resourcefulness and innovative thinking.

Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in-group problem solving situations; uses reason even when dealing with sensitive topics.

Technical Skills: Proficient in Microsoft Office Suite. Has experience using computerized donor information systems, office systems and customer or donor database systems such as Tessitura and iWave.

Oral Communication: Speaks clearly, confidently and persuasively in positive or negative situations; listens and gets clarification; participates constructively and thoughtfully in meetings. Maintains poise under pressure.

Written Communication: Writes clearly and persuasively; presents information effectively.

Teamwork: Contributes to building a positive team spirit; puts success of team above own interests; builds morale and grou

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