Medical Receptionist

Woodlands Arthritis Clinic is a full service, fee for service medical practice in Shenandoah, Tx. We care for rheumatology patients with a special focus on prevention and wellness. We are seeking a highly organized and personable individual to join our team as a Medical Front Desk Receptionist/Float. In this role, you will serve as the first point of contact for patients, providing exceptional customer service while efficiently managing administrative tasks in a fast-paced medical office environment. Your responsibilities will include, but are not limited to:
1) Patient check in/out: Greet patients upon arrival, verify their information, and assist with the check-in process. Collect co-pays, payments, and insurance information. Coordinate patient check-out process, schedule follow-up appointments, and ensure all necessary paperwork is completed accurately

2) Appointment scheduling: schedule appointments for new and existing patients, ensuring efficient use of physician's time and maintaining an organized appointment calendar. Coordinate with clinical staff to accommodate urgent or emergent patient needs

3) Medical records coordination: Manage the intake of new patient medical records, ensuring completeness and accuracy. Maintain electronic medical records (EMR) system, update patient information as necessary, and assist with record retrieval as requested

4) Front and back office support: Provide support to both front and back office operations as needed, including assisting with patient intake, insurance verification, filing, scanning, and other administrative tasks. Collaborate with clinical staff to ensure smooth patient flow and optimize office efficiency

6) Insurance verification: Verify patient insurance coverage, eligibility, and benefits prior to appointments. Work closely with insurance providers to obtain authorizations for procedures, referrals, and other medical services as needed

Pay: $16.00 - $18.00 per hour

**Benefits**:

- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Private practice

Medical specialties:

- Rheumatology

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Medical terminology: 1 year (required)
- Computer skills: 1 year (required)

Work Location: In person