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Part Time Assistant Manager

4 months ago

Madison, United States Maurices Full time

Reports to Position: Store Leader Supervises

Position(s):
Stylists, Sales Support

Type of position:
Full-time

Part-time

Regular

Intern/ Temporary

Compensation Use Only:
Pay Grade ____

FLSA Status Exempt Nonexempt

Benefit Level ______ Manager Level __________

GENERAL DESCRIPTION

Responsible for being a service leader in the store by leading store team members to deliver a consistent brand

experience and provide excellent service to all customers. Contributes to the achievement of stores sales goals,

visual brand expectations and execution of store operations.

Key Accountabilities: Responsible for overseeing the store and staff in the absence of maurices full time

management.

PERFORMANCE REQUIREMENTS

Key Responsibilities:

- Ensures the successful execution of our customer service philosophy by:

- Practicing our Customer First Culture:
▪ Building an Authentic Connection: Connect with every Liv in a genuine way and delivering a

welcoming first moment.

▪ Create an Amazing Experience through asking open ended questions, making relevant

recommendations, and sharing the benefits of our mymaurices rewards card & maurices credit

card.

▪ Become an Expert Stylist: Communicate your style expertise and build credibility with Liv.
- Building sales through a commitment to our Customer First Experience. Consistently deliver, coach, and

develop the behaviors of Connect, Observe, Suggest & Sell.

and using technology as a selling resource.
- Leading by example and consistently demonstrating a customer first philosophy.
- Contributes positively to store results through:

- Our Customer First Survey.
- Personal and team recognition through “Love Notes” from Liv.
- Store Sales Results.
- Contributes to the team experience by:

- Reacting quickly and communicating with team members regarding customer and store activity needs.
- Being inclusive, positive, and treating all team members with respect.

updated 11/01/2022
- Engaging team members.
- Being receptive to feedback from others and making timely changes.
- Leads and contributes to the brand experience by:

- Setting daily goals, determining, and assigning tasks, and motivating the team.
- Ensuring work is accomplished on time, thoroughly, and according to company standards.
- Supporting the development of the team by coaching and providing timely open, honest, and direct

feedback.
- Recognizing and celebrating associate service interactions and recognizes “Love Notes” delivered

through our Customer First Survey.
- Demonstrating a commitment to ongoing learning through participation in LEAD and field training

programs.
- Exercising good judgment and demonstrating professionalism.
- Efficiently and accurately implementing maurices Operating Procedures.
- Understanding and executing all visual brand expectations.
- Representing the company’s current fashion.
- Consistently works scheduled shifts and maintains a flexible schedule to meet store needs.
- Adheres to and enforces all company policies, procedures, safety practices and loss prevention procedures.

WORK EXPERIENCE AND EDUCATION REQUIREMENTS
- 1 year of customer service experience and supervisory experience preferred
- Ability to foster a team environment and create a positive working environment
- Experience in training and directing others
- Ability to take initiative in making decisions
- Demonstrating ability to achieve goals
- High School Degree or GED preferred.

Unique Requirements
- Work varied hours/days as business dictates
- Able to operate and use all equipment necessary to run the store
- Able to operate computerized register system

Physical Requirements
- Standing/Walking - 100%
- Customer Service - greeting and assisting customers, retrieval, and direct selling of merchandise.
- Mental Alertness - 100%
- Responsive to customer needs.
- The ability to recognize and resolve security issues and customer concerns.
- Follow specific sales techniques.
- Comprehension of policy and procedures.
- Lifting - 60%
- Must be able to lift a minimum of 10-20 pounds repeatedly; occasional ability to lift up to 50 lbs.
- Merchandising of store - moving clothing / displays and moving / unpacking merchandise cartons.
- Push/Pull/Reach both forward and overhead - 60%
- Merchandising of store - hanging and moving clothing, moving boxes and displays.
- General Store maintenance - vacuuming, cleaning stores windows, counters and displays.
- Hand Dexterity - 50%
- Operation of the POS equipment.
- General store maintenance - dusting and cleaning.
- Ticketing of merchandise and markdown tagging.

updated 11/01/2022
- Stooping/Bending - 20%
- Merchandising of store - unpacking and hanging clothes.
- General store maintenance - dusting and cleaning.
- Steaming of merchandise.

**Job Types**: Full-time, Part-time

Pay: From $16.50 per hour

Expected hours: No more than 30 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Parental leave
- Tuition reimb