Mrsgna Associate Marine Claims Resolution Specialist

2 weeks ago


Schaumburg, United States Roanoke Insurance Group Inc Full time

MRSGNA Associate Marine Claims Resolution Specialist

**Company**
Roanoke Insurance Group Inc
**Location**
Schaumburg, United States

Munich Re Specialty Group North America (MRSG N.A.) is looking for enthusiastic individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and customs bonds with in-house claims solutions.

We are seeking a full time **Associate Claims Resolution Specialist **to join the Roanoke Insurance Group division as a hybrid employee in our Schaumburg, IL office reporting to the SVP, Claims.

**Job Profile**
- Processing, and overseeing CYBER, Reinsurance Claims, and other Specialty claims and their progress, according to departmental policy and procedures.
- Obtains prepares and submits the necessary documentation associated with the thorough verification of losses and administration of claims following established policies, procedures, and processes.
- Using risk expertise and industry knowledge to develop solutions that are personalized to our clients
- Establishes contact and maintains effective professional relationships with insured parties, agents, brokers, public adjusters, attorneys, and others involved in the claims process.
- Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
- Selects, assigns, directs, and manages vendors and key stakeholders.
- Staying ahead of changing insurance and risk market conditions, as well as evolving cyber threats that may pose new security risks.
- Participating in internal and external audits where applicable.

**Job Requirements**
- Must hold all applicable adjuster’s license, in active state.
- Excellent oral and written communication skills to communicate internally and externally.
- Strong organizational and time management skills.
- Must be able to identify and investigate subrogation potential of a claim.
- Must have the ability to draft appropriate and professional correspondence.
- Must have strong skills with Microsoft Office, including Word & Excel.
- Ability to organize, multi-task and prioritize work.
- Excellent customer service and interpersonal skills.
- Ability to analyze date, utilize sound judgment to draw conclusions and make supported decisions.

**About Us**

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (SIS) located throughout 7 locations in the United States and Canada with over 250 employees.

SIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber, tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

**Benefits**

We offer our employees a diverse work environment which champions professional development, innovation and passion; providing employees with a great benefits package. All of our benefits are effective the first day of employment including:

- Generous healthcare plans
- Voluntary dental & vision plans
- 401(k) plan
- Flexible spending plans
- Health Savings Accounts (HSA)
- Paid time off
- Paid holidays
- Tuition reimbursement
- Short/long term disability
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Employee Wellbeing Program
- Community involvement
- Life insurance

At MRSG N.A., individuality is a key driver for our success and progress. We believe that leveraging a variety of perspectives and backgrounds, and empowering all employees to make an impact, will motivate us to perform at our best and give us a competitive edge. We know there is always more work to be done, but we’re committed to building an inclusive culture where everyone is welcomed and valued for their authentic selves.

We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants requiring employer sponsorship of a visa will not be considered for this position.



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