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Program Manager

2 months ago

Philadelphia, United States Community Options Full time

**Description**

**Community Options, Inc.** is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced **Residential** **Program Manager **in** Philadelphia, PA** who will lead a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals.

**Starting salary is**:_$45,000 annually_

**Responsibilities**:

- Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Develop and implement activity programs including the Meaningful Day curriculum
- Communicate with the families and guardians of individuals we support as needed
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
- May be required to fill shifts when staffing issues arise
- Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
- Additional tasks and responsibilities may be assigned

***Minimum Requirements**:

- High School Diploma or GED; Bachelor’s Degree Preferred
- Complete all state and agency required training per state guidelines
- Valid driver’s license with a satisfactory driving record
- Experience supporting individuals with intellectual or developmental disabilities
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
- Team oriented with demonstrated leadership experience
- Experience with problem solving against multiple priorities
- Ability to establish a comfortable and supportive relationship with individuals receiving supports
- Ability to exercise good judgment and remain calm in crisis situations
- Excellent verbal and written communication skills
- Excellent time management skills

**Working Conditions**:

- Work in residential programs, day programs, and in the community
- Schedule may change due to business needs and may include evening and weekend hours
- May be required to be on-call in cooperation with other management staff
- Frequent lifting, stretching, and other physical exertion may be required
- May be required to transport individuals utilizing your own vehicle or company provided vehicles
- May be required to lift or move 25+ pounds
- May assist with wheelchair transfer of non-ambulatory individuals
- May be exposed to various medical conditions and communicable diseases

**Why Community Options?**
- Insurance Options (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous Paid Time Off (PTO)
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Exceptional Career Growth Opportunities
- Community Options is an Equal Opportunity Employer _M/F/D/V_

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