Customer Service

3 weeks ago


Miami, United States FF Inc. Full time

**Skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

**Responsibilities**
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

Pay: $16.00 - $27.00 per hour

**Benefits**:

- Health insurance

Experience level:

- No experience needed

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person



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