Front Desk Clinic and Infusion Coordinator

4 weeks ago

San Diego, United States UC San Diego Health Full time

Payroll Title:

- HOSP BLANK AST 3
- Department:

- KOP Cancer Clinic - Breast Health
- Hiring Pay Scale
- $26.18 - $32.54 / Hour
- Worksite:

- Koman Family Outpatient Pavilion
- Appointment Type:

- Career
- Appointment Percent:

- 60%
- Union:

- EX Contract
- Total Openings:

- 1
- Work Schedule:

- Days, 8 Hour Shifts, Monday-Friday**#130294 Front Desk Clinic and Infusion Coordinator***:Filing Deadline: Tue 6/18/2024**

**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**

**DESCRIPTION**:
Under the supervision of the Clinical Operations Manager, the Breast Health Center Front Desk Clinic and Infusion Coordinator oversees various clerical and administrative tasks to support daily patient services across multiple clinical areas, ensuring efficient operations and optimal patient experience.

Responsibilities include greeting patients, managing check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling for various Cancer Services clinics, such as the Multi-Specialty Clinic, BMT, Breast Clinic, and Hillcrest Cancer Clinic. The role involves scheduling and coordinating complex appointments clinic and infusion center appointments encompassing clinic visits, infusion and fast track appointments, and lab visits for both oncology and non-oncology patients. Close collaboration with patients, providers, nursing teams, and leaders is essential to ensure accurate and safe treatments and to facilitate a seamless patient journey.

Continuous communication with patients regarding appointment updates is integral to the role. Duties also involve conducting registration processes, verifying insurance and authorization, updating patient demographics, collecting co-pays, preparing check-in forms and wristbands, managing petty cash, reviewing and updating workqueues, handling Epic InBasket messages, scheduling mammograms and ultrasounds, and liaising with physicians, nurses, and other staff across various UCSD departments.

Additionally, the position entails understanding authorization requirements and referral management, directing patients to appropriate clinical settings, and facilitating patient flow. Flexibility to provide coverage in different areas, including Infusion Services Call Center and check-in support, as well as performing other clerical and administrative duties as needed, is also expected.

**MINIMUM QUALIFICATIONS**:

- Three (3) years of relevant experience working in a large healthcare organization.
- Prior scheduling experience.
- Experience with patient check-in/check-out and cash handling.
- Demonstrated experience with insurance and authorizations.
- Proven knowledge of third-party payors, including federal, state, and private health plans.
- Possess strong computer skills and be able to work between multiple systems during calls.
- Possess excellent customer service skills both in person and over the phone.

**PREFERRED QUALIFICATIONS**:

- Oncology experience.
- Infusion scheduling.
- Epic-Cadence experience.
- Bilingual English/Spanish

**SPECIAL CONDITIONS**:

- Must be able to work various hours and locations based on business needs; Occasional Overtime/Holiday coverage.
- Work locations including La Jolla, Hillcrest, and Kearny Mesa locations as needed.
- Pay Transparency Act_

Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

**If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.**

**If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.**

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Card

  • Front Desk Coordinator

    3 weeks ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - Encinitas Infusion - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Encinitas - Appointment Type: - Career - Appointment Percent: - 100% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday-Friday**#129815 Front Desk Coordinator - Encinitas...

  • Front Desk Coordinator

    2 days ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - Encinitas Infusion - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Encinitas - Appointment Type: - Career - Appointment Percent: - 100% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday-Friday**#129815 Front Desk Coordinator - Encinitas...

  • Front Desk Coordinator

    3 weeks ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - Encinitas Infusion - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Encinitas - Appointment Type: - Career - Appointment Percent: - 80% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday-Friday**#130267 Front Desk Coordinator - Encinitas & Vista...

  • Front Desk Coordinator

    4 weeks ago

    San Diego, United States M3 USA Full time

    ** Front Desk Coordinator** *Share by Email* M3 Wake Research, Inc. is one of the largest independent clinical research site services companies in North America. Wake Research has 20 owned and managed research sites across 7 states in the US and continues to grow. Due to this rapid growth, the company is seeking a Front Desk Coordinator to join our team at...

  • Front Desk Coordinator

    1 month ago

    San Mateo, United States IVX Health Full time

    Job DetailsJob LocationSan Mateo - San Mateo, CAPosition TypeFull TimeEducation LevelHigh School Diploma / GEDTravel PercentageNo Travel RequiredJob ShiftMonday - Friday, regular business hoursJob CategoryAdmin - ClericalDescriptionAre you ready to make an impact in our patients' healthcare journeys right from the very start? IVX Health is actively...

  • Front Desk Coordinator

    4 weeks ago

    San Mateo, United States IVX Health Full time

    Job DetailsJob LocationSan Mateo - San Mateo, CAPosition TypeFull TimeEducation LevelHigh School Diploma / GEDTravel PercentageNo Travel RequiredJob ShiftMonday - Friday, regular business hoursJob CategoryAdmin - ClericalDescriptionAre you ready to make an impact in our patients' healthcare journeys right from the very start? IVX Health is actively...

  • Front Desk/authorization Coordinator

    5 days ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - LA JOLLA CARDIAC REHAB - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - La Jolla Medical Center - Appointment Type: - Career - Appointment Percent: - 100% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday - Friday**#129491 Front Desk/Authorization...

  • Front Desk Coordinator

    2 weeks ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - FACULTY PRACTICE SURGERY - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Executive Drive - Appointment Type: - Career - Appointment Percent: - 80% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 Hour Shifts, Monday - Friday**#129015 Front Desk Coordinator -...

  • Front Desk Coordinator

    1 month ago

    San Diego, United States The Joint Full time

    ** Now Hiring!Front Desk Coordinator - San Diego, CA** San Diego, CA **Front Desk Coordinator - San Diego, CA** San Diego, CA Part Time **The Opportunity:** At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of...

  • Front Desk Coordinator

    4 weeks ago

    San Diego, United States The Joint Full time

    ** Now Hiring!Front Desk Coordinator - San Diego, CA** San Diego, CA **Front Desk Coordinator - San Diego, CA** San Diego, CA Part Time **The Opportunity:** At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of...

  • Front Desk Coordinator

    7 days ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - ELECTROCARDIOLOGY - Hiring Pay Scale - $25.42 - $31.59 / Hour - Worksite: - Sulpizio Cardiovascular Center - Appointment Type: - Career - Appointment Percent: - 100% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Variable, 8 Hour Shifts, Monday - Friday**#128959 Front Desk...

  • Front Desk Coordinator

    3 weeks ago

    San Diego, United States Fresenius Medical Care Full time

    **POSITION FEATURES**: This is a full tiime front desk coordinator role in our San Diego, CA surgery center. You will need experience at the front desk in a medical setting. Hours are Monday through Friday 7:30AM to 4:00PM. Experience in EMR, insurance verification, scheduling appointments for patients Quarterly Bonus! Excellent Benefits: Medical,...

  • Front Desk Coordinator

    1 month ago

    San Diego, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** This is a full tiime front desk coordinator role in our San Diego, CA surgery center. Bilingual in English & Spanish strongly preferred You will need experience at the front desk in a medical setting. Hours are Monday through Friday 7:30AM to 4:00PM. Experience in EMR, insurance verification, scheduling appointments for...

  • Front Desk Coordinator

    1 month ago

    San Diego, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. PRINCIPALDUTIESANDRESPONSIBILITIES * Schedule and input all appointments scheduling...

  • Front Desk Coordinator

    4 weeks ago

    San Diego, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: As the Patient Services Coordinator this position coordinates scheduling pre-procedure communication medical record documents EMR demographic data entry requirements for payers and Revenue Cycle greets patients and answers multi-line telephone and fax. PRINCIPALDUTIESANDRESPONSIBILITIES * Schedule and input all appointments scheduling...

  • Front Desk Coordinator

    4 weeks ago

    San Diego, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** This is a full tiime front desk coordinator role in our San Diego, CA surgery center. Bilingual in English & Spanish strongly preferred You will need experience at the front desk in a medical setting. Hours are Monday through Friday 7:30AM to 4:00PM. Experience in EMR, insurance verification, scheduling appointments for...

  • Front Desk Coordinator

    2 weeks ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - FAC PRAC MEDICINE SPECIALTIES - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Perlman Clinic - Appointment Type: - Career - Appointment Percent: - 80% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 hr shifts, Monday - Friday**#129445 Front Desk Coordinator -...

  • Front Desk Coordinator

    2 weeks ago

    San Diego, California, United States FRESENIUS MEDICAL CENTER Full time

    POSITION FEATURES:This is a full tiime front desk coordinator role in our San Diego, CA surgery center. Bilingual in English & Spanish strongly preferred You will need experience at the front desk in a medical setting. Hours are Monday through Friday 7:30AM to 4:00PM. Experience in EMR, insurance verification, scheduling appointments for patients Quarterly...

  • Front Desk Coordinator

    2 weeks ago

    San Diego, United States UC San Diego Health Full time

    Payroll Title: - HOSP BLANK AST 3 - Department: - Encinitas Cancer Clinic - Hiring Pay Scale - $26.18 - $32.54 / Hour - Worksite: - Encinitas - Appointment Type: - Career - Appointment Percent: - 100% - Union: - EX Contract - Total Openings: - 1 - Work Schedule: - Days, 8 hrs/day, Monday - Friday**#129465 Front Desk Coordinator - Encinitas &...

  • Medical Office Front Desk and Intake Coordinator

    4 weeks ago

    San Diego, United States AKANE Institute Full time

    Job Description: AKANE Institute an Allergy, Asthma & Sleep Medicine / Behavioral Medicine practice with offices in San Diego, Santee and La Jolla. We have an immediate opening for a full-time Medical Assistant/ Front Desk/ Intake & Authorization Coordinator. We are a growing practice looking for a dependable & efficient employee to grow with...