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Store Leader

1 month ago

Prescott Valley, United States Maurices Full time

**Brand/Department**:maurices

**Work Location**:Field

**Job Title**:Store Leader **Job Code**:STOMSM

First Assistant, FT and

**Supervises **PT Assistant Manager,
**Reports to Position**:District Leader

**Position(s)**:Stylist, Sales Support,
MIT

**Type of position**:Compensation Use Only:
Full-time **Pay Grade ** ____

Part-time **FLSA Status ** Exempt Nonexempt

Regular **Benefit Level **______ **Manager Level __________**

Intern/ Temporary

**GENERAL DESCRIPTION**

The Store Leader is responsible for the overall success of their store. The Store Leader (SL) is responsible for cultivating an environmen t of genuine customer connection, building strong teams, executing visual brand expectations, and directing all activities required to drive sales and maximize results in the store.

**Key Accountabilities**:Sales Performance, Profit Performance, Talent (quality and succession plans), Brand
Leadership

**PERFORMANCE REQUIREMENTS**

**Key Responsibilities**:

- **Owns profitability and business results for the store ** o Manages sales goals by analyzing store performance using historical reports and adjusting plans and priorities as necessary for achievement of goals. o Responsible for the performance of store team. o Manages payroll hours to support the needs of the business and sustain profitability. o Assesses visual needs and directs implementation of promotional changes in order to maximize sales immediately and for the short and long-term. o Prepares schedules by assessing business needs, traffic patterns and store activity in order to maximize sales. o Directs team to effectively use sales driving programs such as associate ordering system and outreach within the community.
- Serves as a **brand ambassador and ensures a customer and associate centric culture** across all channels. o Drives and achieves a customer focused Omni Channel store environment. o Creates and demonstrates fashion focused store environments by delivering product knowledge and fashion expertise to our customers through associate dress and product knowledge. o Consistently demonstrates awareness for the customer in actions, priorities, and decisions. o Leads by example through utilizing customer service training resources.
- **Talent Acquisition and Management ** o Makes quality hiring decisions and nurtures talent through strong networks in store community.

Develops successors and talent pools for all store positions. updated 11/01/2022
- Provides current, direct, complete, and actionable positive and corrective feedback to others ensuring effective accountability. o Grows and develops talent using company programs such as orientation, LEAD, customer service training, etc. o Accurately appraises the strengths and weaknesses of others and coaches associates appropriately. o Creates and cultivates an environment that allows others to reach their full potential while also fostering a fun and rewarding working climate.
- **Maintains an operationally strong store and execute company directives. ** o Minimizes inventory loss by training and directing team to effectively use store security equipment, provide excellent customer service, maintain a clean and organized store, and thoroughly review daily sales documentation. o Ensures execution of company direction (Floorsets, Visual, HR, Operations, etc.) uses resources appropriately and meets deadlines. o Enforces and follows all **maurices **Policies and Procedures. Responds appropriately to policy and procedural violations and uses HR Resources to follow company guidelines.

**WORK EXPERIENCE AND EDUCATION REQUIREMENTS**
- High School Degree or GED required; bachelor’s degree preferred.
- Supervisory experience required in a customer focused environment, experience in the fashion industry preferred.
- Proven track record of achieving and setting goals.
- Experience in hiring and promoting talent.
- Ability to lead by example, make sound decisions, act on ideas, and demonstrate professionalism.
- Excellent interpersonal skills and builds relationships.
- Demonstrated ability to motivate and challenge a team to achieve results.
- Diligence and the ability to persevere in the face of resistance or setbacks.

**Unique Requirements**
- Work varied hours/days as business dictates
- Able to operate and use all equipment necessary to run the store
- Able to operate computerized register system

**Physical Requirements**
- Standing/Walking - 100% o Customer Service - greeting and assisting customers, retrieval, and direct selling of merchandise.
- Mental Alertness - 100% o Responsive to customer needs. o The ability to recognize and resolve security issues and customer concerns. o Follow specific sales techniques. o Comprehension of policy and procedures.
- Lifting - 60% o Must be able to lift a minimum of 10-20 pounds repeatedly; occasional ability to lift up to 50 lbs. o Merchandising of store - moving clothing / displays and moving / unpacking merchandise cartons.
- Push/Pull/Reach b

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