Technical Support Professional

4 weeks ago

San Jose, United States IBM Full time

Introduction
**At IBM, work is more than a job - it's a calling**: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
The qualified individual will provide technical support to our development teams. Job responsibilities primarily include, but not limited to - installing z/OS, z/OS upgrades, APAR/PTF installs, managing system security & working on user tickets.
This position requires onsite work 5 days a week.

Required Technical and Professional Expertise
Proficient with software installation & management using SMP/E.
Manage RACF.
Manage system and user catalogs.
Write, manage & debug JCL scripts.
z/OS system utilities (eg. IEBCOPY, IEBDG, IEBGENER, etc).
Setup & maintain z/OS USS (UNIX Systems Services).
Create, update and debug Job Entry Subsystem (JES2) parameters and statements.
Manage storage using DFSMS.
Manage z/OS communications products - SNA (VTAM) & TCP/IP.

Preferred Technical and Professional Expertise
Basic or all of - IMS, DB2, CICS, MQS & SYSPLEX knowledge will be a big plus.
Basic understanding of IBM Mainframe/supported hardware (CECs, HMCs, DASDs, etc).
Basic working knowledge of IBM z/VM OS.
Working knowledge of IBM zLinux OSes.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Location StatementIBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: - Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being - Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long
- term disability coverage, and opportunities for performance based salary incentive programs - Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law - Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals - Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law.

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