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Customer Service Representative
4 months ago
**_CUSTOMER SERVICE REPRESENTATIVE/MEMBER SERVICE_**
**_ AZ CENTRAL TOP COMPANIES TO WORK FOR IN ARIZONA 2023_**
Do you have a passion for helping others? Do you enjoy making a difference? Do you want to work with awesome co-workers? If you answered yes - we might be a good fit for you
We are proud of our history Since 1929, we have been dedicated to delivering quality products and services that help our members achieve financial success. We’ve been committed to helping people do cool things like establish credit, finance their first car and even learn how to balance a checkbook for a really long time - well, since 1929 anyway. How cool is that? We’re proud that we are Arizona’s FIRST credit union and we’re still as dedicated to delivering quality products and services to our members now as we were back then. Our commitment to creating a “People Helping People” culture is as strong as ever.
As a Call Center Representative, you will assist members by phone and in person; providing vital information about credit union products and services such as loans, opening new accounts, cross-selling credit union services and products, following up with members regarding the status of their accounts, resolving any issues that members may have, account inquires and other transactions while maintaining our high standards of member service. The Member Solutions Center Representative serves in a dual-purpose role which requires them to fulfill the responsibilities of Call Center Representative and Teller. The ability to provide our members with a superb customer service experience and a positive attitude is essential. Sales or financial institution experience is helpful
At First Credit Union we take pride in offering you a professional, friendly, and cohesive working environment where you can grow and succeed while enjoying the satisfaction of helping others. We also offer competitive pay and superior benefits which include:
- Generous Paid Time Off (PTO)
- 11 Paid Holidays
- Medical and Dental Insurance
- LTD/AD&D/Life Insurance
- 401(k) Plan with Company Match plus an additional Retirement Plan funded by FCU.
- Special Recognition Programs
- Employee of the Quarter
- Co-worker Recognition Program
- Anniversary Incentives
- Furthering Education Recognition
- Professional Development Opportunities
- University of First Credit Union
- Opportunity to Advance
- FCU believes in developing their staff to reach their full potential
- Promoting from within is our preference. We are proud of how many of our staff we are able to promote.
- Tuition Assistance
- Great shifts - Monday through Friday only
**First Credit Union is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
