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Customer Service Representative

2 months ago

Chandler, Arizona, United States Michael Bott - State Farm Agent Full time
Customer Relations Representative

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Relations Representative for Michael Bott - State Farm Agent, you will play a critical role in building and maintaining strong relationships with our customers.

Responsibilities:
  • Establish and maintain customer relationships through proactive communication and follow-up.
  • Use a customer-centric approach to educate customers about insurance options and develop tailored solutions to meet their needs.
  • Identify opportunities to upsell and cross-sell products and services, driving revenue growth and customer satisfaction.
  • Collaborate with the Agent Team to develop and implement sales strategies, ensuring alignment with company goals and objectives.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Strong problem-solving skills, with the ability to think critically and creatively in a fast-paced environment.
  • Ability to work in a team environment, with a focus on collaboration and mutual support.
  • Proficiency in computer functions, with the ability to learn and adapt to new technology.
What We Offer:
  • A competitive salary, plus commission and bonus opportunities.
  • A comprehensive benefits package, including health insurance, paid time off, and retirement planning.
  • Opportunities for growth and advancement, with a focus on developing your skills and expertise.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.