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Administrative Support Specialist

4 months ago

Concord, United States City of Concord, CA Full time

**Job Characteristics**:
**PART-TIME JOB OPPORTUNITY**

**ADMINISTRATIVE SUPPORT SPECIALIST - LIMITED SERVICE**

**What you will be doing**:
This is a part time, limited service position. Scheduling is flexible but will generally be between 8am and 5pm, Monday through Friday, excluding holidays. Incumbents may work a maximum of 960 hours per fiscal year (July 1 to June 30). Assignments will generally not exceed six months.
- Is proactive in the delivery of services
- Has the ability to collaborate with all internal staff and vendors
- Has proficiency with Microsoft Word, Excel, and Outlook
- Has a mild temperament when dealing with difficult customers
- Has knowledge of basic accounting principles
- Has strong oral and written communication skills
- Can handle complaints with tact and professionalism
- Embraces, promotes and is guided by the City's Mission, Vision and Values

**SELECTION PROCESS**

**Conviction History**
If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

**Examples of duties include, but are not limited to**:

- Receives visitors at a public counter and identifies their needs; answers telephone and provides a variety of information.
- Operates computerized recordkeeping systems to enter or retrieve information; prepares and maintains records and reports on activities.
- Copies, files, or posts data as instructed for purposes of recordkeeping.
- Monitors facility or room calendars; assists with scheduling of events and meetings; coordinates with supervisor regarding set up, or other customer needs.
- Oversees inventory and availability of supplies and equipment.
- Runs errands and makes deliveries as needed.
- Visually inspects cleanliness of work area; assists with organization and performs general housekeeping.
- Composes brief correspondence and performs light typing as needed.
- Other duties as assigned.

**Qualifications**:
**Knowledge of**:

- Alphabetic and numeric filing, indexing, and cross-referencing methods
- Basic arithmetic
- Office work procedures and practices, including the operation of commonly used office machines
- Principles and processes for providing internal and external customer service

**Ability to**:

- Work with complex and sensitive files and record systems
- Make simple mathematical calculations
- Understand and carry out oral and written instructions
- Convey written and/or non-written information effectively
- Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing
- Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate
- Maintain appropriate attention to detail based on the complexity of work performed
- Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions

**Education**:Satisfactory completion of high school or equivalent. College level course work is desirable.

**Experience**: A minimum of two years of clerical experience, including direct public contact, file maintenance and recordkeeping. Select assignments may have additional requirements.
**License**:Select assignments may require the possession of a valid California Class C Driver’s License and a satisfactory driving record as a condition of initial and continued employment.