Lead Setter

3 weeks ago


Houston, United States ReBath Houston Full time

**You look like you'd be fun to work with**

Re-Bath Houston is seeking ROCKSTARS to join our amazing call center team in Houston, TX This position is a part of our shared services and serves all of our locations in Texas and Louisiana. **This position does require at least TWO (2) years of outbound call experience, as well as evening and weekend availability to serve all of our amazing customers.**
- **The schedule for this position will be Fri-Tues**:_
**- Friday 11a-7p...Saturday & Sunday 10a-4p...Monday & Tuesday 11a-7p**

**OFF DAYS = WEDNESDAY & THURSDAY**

**Responsibilities include**:

- Answering inbound phone calls
- Input all customer information
- Qualify leads and set appointments
- Route calls to appropriate department, if necessary
- Place outbound phone calls
- Confirmation calls for scheduled appointments
- Follow up calls for existing leads (prospects to past inquires)
- Keep Accurate records of leads in CRM system
- Qualify information
- Schedule appointments for Design Consultants
**- OPEN AVAILABILITY: FRI - SUN**
- **POSITIVE ATTITUDE** - “go the extra mile”
**- CUSTOMER SERVICE SUPERSTAR**
**- HIGHLY PROFICIENT IN MICROSOFT OFFICE SUITE**
- Verifiable experience in customer service, lead setting, or other related fields
- Great phone presence - excellent communication skills with customers and co-workers
- **PUNCTUAL**
**- PERSONAL & RELIABLE TRANSPORTATION**
- **Ability to efficiently handle a call volume of 80+ calls/day**
- Effective time-management skills
- Attentive to detail
- Positive and professional demeanor
- A team player who works well with others

Come be part of our growing Re-Bath Houston team focused on:

- Create **RAVING **fans
- **CONTINUOUS **improvement
- Extreme **OWNERSHIP**
- **TEAM**work
- **FUN**

**Job Type**: Part-time

Pay: $15.00 - $18.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Every weekend
- Rotating weekends

Work setting:

- In-person

Work Location: In person


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