Key Account Manager
4 weeks ago
**Overview**:
Come join one of the fastest-growing business units at Intuit. We are not your typical sales organization. Nothing is more important to us than the success of our customers, which is why we are investing in the growth of this vital piece of our ecosystem. We are problem solvers, strategic thinkers, solution seekers, and consultative experts who use the latest tools and technology to solve our customers’ most important problems. The solutions we present to each client are backed by collaborative cross-functional teams. We serve customers by finding more ways to put more money in their pockets, eliminating work and drudgery so they can focus on their lives and what matters to them, and ensuring that every financial decision that they make, they make it with confidence.
That means we won’t simply sell products — we consult and listen deeply to understand our customers’ business needs. As part of Intuit’s Sales organization, every day presents an opportunity to evolve, grow your careers, and unlock your potential. When you win, win as a sales team.
**Position Purpose**:
The Mid-Market Managed Account Sales Team consists of highly capable and passionate salespeople focused on delivering wins for the Mid-Market Segment of the QuickBooks Digital Ecosystem. The Key Account Manager is responsible for owning business relationship end to end with identified key customers. Focus on generating new revenue streams and protecting current revenue for their list of assigned customers. Their primary responsibilities will be to meet quarterly with their clients and grow a deeper understanding of their business operation and future needs across all of their locations. This role must demonstrate our core capabilities within our Quickbooks platforms and ultimately make recommendations for the right solution stack for their business. Leveraging Intuit general and specialized support partners and resources will be critical to achieving your business objectives along with meeting customer needs. This role is a primary liaison between Intuit and its key customers in service to one of Intuit’s Big Bets Disrupting the Mid-Market. These positions will be individual contributor roles based in major metropolitan cities aligned to Intuits job sites. KAM roles will be required to travel on site to customer locations. Expected travel will range between 25-50%. Key customers can and will be located across the US.
**What you'll bring**:
- At least 7+ years of quota carrying software or technology sales and corporate account management experience
- Minimum of 7+ years of territory managements with account territory across multiple states and industries
- Working with SaaS customers who own multiple locations (10+ sites) and have an annual revenue size of $25M+
- Experience selling SaaS platform solutions across various industries with customized master service agreements
- High EQ/IQ - Business and Sales Acumen (Innovate and Iterate)
- Prior sales experience with Accounting, ERP, or other Financial Management Software a plus but not required
- Demonstrated capability in managing a large pipeline of prospects through Salesforce, while supporting multiple Partners through the sales process
- Proven experience in utilizing key sales methodologies such as Challenger, SPIN, Solution or Sandler.
- Proven background and understanding of a Client Management lifecycle
- Work well within a team of various stakeholders (Sales Engineer, Solution Specialist, Customer Success, Sales Operations)
- Quarterly KPI’s aligning with Annual sales targets
- Bachelor’s degree or MBA preferred
**How you will lead**:
- Role model Intuit’s Values and foster an Inclusive Environment
- Prospect and proactively make recommendations to drive improvements for existing customers business
- Articulate the Intuit Value Propositions of the Quickbooks Online Ecosystem showcase the understanding of Intuit’s strategies and products relative to major competitors
- C-Level Executive presentation skills with clear ability to utilize tools to deliver a compelling ROI for the customer
- Grow and manage a Sales funnel and maintain a sustainable sales cycle to meet quarterly sales targets
- Ability to utilize key stakeholders to help influence the buying process
- Navigate complex selling processes while fostering deep understanding of key Partners and their abilities to deliver against the customer’s needs in the buying process
- Cross-functional facilitator - Leverage all resources, delegating to the appropriate support business functions, and serve as a Single POC owning relationship growth and execution.
- Utilize all resources to close deals with greater scale and efficiency
- Key metrics of success to include Annual Quota Attainment, Close Rates, Pipeline Velocity, and
- Retention improvements
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