Supervisor - Time Limited Subsidy Coordinators
2 weeks ago
**Summary**
The Downtown Women’s Center (DWC) seeks a Time Limited Subsidy Program Supervisor to provide oversight of the Time Limited Subsidy (TLS)/ Every Woman Housed programs. This program is part of our Every Woman Housed Initiative to mobilize housing solutions for unaccompanied women from the Skid Row neighborhood of Los Angeles. The key components of this initiative are outreach and intake, short-term housing responses, and long-term housing solutions.
The Time Limited Subsidy Program Supervisor provides leadership, support, and expertise to a team of Services Coordinators and provides oversight of supportive services to TLS clients residing in the South LA buildings. This role is crucial in connecting women to permanent housing and improving the quality of life among Participants. The Time Limited Subsidy Supervisor is part of the Community
**Essential Functions**
- Provide strengths-based and trauma-informed supervision to a team of Services Coordinators
- Provide crisis intervention and model de-escalation techniques as needed
- Ensure effective onboarding for all staff and ongoing training for team of direct services staff
- Develop, train, and provide direct supervision and guidance to a team of direct service staff who will provide support to newly housed residents
- Responsible for oversight of the day-to-day operations of the program including coordinating meals and rest breaks for supervisees
- Guide staff in implementation of culturally competent and trauma
- informed care
- Responsible for the oversight of services and operations including accurate and timely records of program tracking and data management, group activities, life skills workshops and community-building events
- Management and administration of coverage calendar and ensure adequate coverage, including evenings and weekends
- Management of an on-call roster to support with coverage as needed
- Develop systems to ensure that the program is efficient, effective, low-barrier, and meets funding expectations and organizational goals
- Contribute to programming that fosters a safe environment, promotes personal stability and community, including life skills workshops, community-building events
- Collaborate with the program partners to ensure the safety and maintenance of facility and provide leadership during facility emergencies
- Participate in weekly individual supervision, in addition to other agency meetings and trainings as required
- Participate in program leadership and supervision meetings along with presentations as needed
- Provide regular, written reports to the Time Limited Subsidy Program Manager and additional reports as assigned
- Utilize evidence-based practices in service delivery such as Critical Time Intervention, Motivational Interviewing, Harm Reduction, and Housing First
- Other duties as assigned to support the mission of the organization
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Competencies**
- Active Listening
- Independent decision making
- Professional boundaries and self-awareness
- Time Management and ability to prioritize tasks
- Flexibility with schedule
- Communication proficiency
- Data management
- Relationship management
- Teamwork
- Reliability
- Stress Tolerance
- Priority setting/Planning
- Conflict management
- Cultural humility and responsiveness
- Customer/client service
- Trauma and Resiliency Informed Supervision
- Culturally responsive leadership
- Excellent Written and Verbal Communication Skills
- Attention to Detail
**Supervisory Responsibility**
This position has supervisory responsibilities.
**Work Environment**
This position operates in a professional office environment. This role regularly uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. The employee must also be able to operate a vehicle.
**Position Type and Expected Hours of Work**
This is a full-time, exempt, site-based position. Days and hours of work are Monday
- Friday 8am-5pm with a possibility of some evenings and/or weekends.
**Travel**
Occasional transportation of clients may occur. Travel for conferences and training may occur. Travel for local meetings is required.
**Required Education and Experience**
- High School diploma or GED required. Bachelor's or master's degree in social work, or related field preferred.
- Supervisory experience in a social service setting and managing a team of staff, 1-3 year
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