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Breakfast Attendant
4 months ago
**JOB OVERVIEW**: A breakfast attendant’s main responsibility is to provide a clean and well-stocked breakfast area and to ensure absolute guest satisfaction by providing friendly and courteous service.
**REPORTS TO**: Front Office Manager/General Manager
**ESSENTIAL JOB FUNCTIONS**:
- Assist all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure absolute guest satisfaction.
- Set-up breakfast according to Comfort Suites Tampa Fairgrounds/Choice Hotels operational policies and standards and in compliance with your local county and/or city health department’s standards.
- Attend to guest needs, ensuring food is continually replenished and presented in an appealing manner. Clear and clean tables and chairs; check floor for debris between guests. All the while maintaining clean and well-organized dining and work areas. Including disinfecting all areas where food is prepared or served.
- Maintain all dispensing machines, operating equipment and serving utensils in a neat and clean manner to ensure maximum job efficiency and an appealing presentation. Organize storage areas to ensure the quality of the food, implementing “first in first out” method food rotation.
- Plans and prepares for the following day. Checks inventory of supplies taking action as necessary to ensure adequate quantity and quality of products for the next day and maintains a record of guest requests for breakfast items and provides the information to the General Manager.
- Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests.
- Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attentions so prompt corrective action can be taken.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned. **REQUIRED SKILLS AND ABILITIES**:PERFORMANCE STANDARDS** Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Comfort Suites staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Comfort Suites associate is a guest relations ambassador, every working minute of every day. In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.The safety and security of our guests and associates is of utmost importance to Holiday Inn Express. Every Holiday Inn Express associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
- **NOTE**:
- Safety & Security:
- Work Habits:
- Customer Satisfaction:
- Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co
- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
*
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Ability to Relocate:
- Tampa, FL 33610: Relocate before starting work (required)
Work Location: In person
