Client Services Assistant

2 weeks ago


Harrisonburg, United States James Madison University Full time

**Working Title**: Client Services Assistant

**State Role Title**:Education Support Specialist II

**Position Type**:Full-time Staff (Classified)

**Position Status**:Full-Time

**College/Division**:Student Academic Success & Enrollment Mgt

**Department**: 100177 - Office Of The Registrar

**Pay Rate**:Maximum Starting

**Beginning Review Date**:06/03/2024

**Specify Range or Amount**: $41,000

**Is this a JMU only position? **No

**Is this a grant-funded position? **No

**Is this a Conflict of Interest designated position? **No

**About JMU**:
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

**General Information**:
**Duties and Responsibilities**:
**Qualifications**:

- Have knowledge of and the ability to use computer hardware/software.
- Communicate effectively, both orally and in writing.
- Have a strong customer service background with the general public.
- Be capable of working effectively in a fast-paced environment independently and within a team.
- Have experience managing and maintaining confidential records.
- Have knowledge of policies and procedures in Higher Education would be beneficial.

**Conditions of Employment**:
Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

**Additional Posting Information**:
**EEO Statement**:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

**Reasonable Accommodation**:
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. **Equal Opportunity Employer



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