Infant Toddler Service Coordinator

2 weeks ago


Harrisonburg, United States Harrisonburg Rockingham Community Services Board Full time

Full-time, salaried position to provide services to infant/toddlers with developmental delays or disabilities in the ITC (Infant and Toddler Connection) program. Opportunity to work with a team of professionals in the child’s natural environment. Requires evaluative skills, knowledge of child development and intellectual disability; ability to work effectively with families from diverse backgrounds; and ability to provide services within complex regulations associated with Part C services. Bachelor’s degree required and experience in child development, early childhood special education, early childhood education, or related field recommended.

**Major Duties and Responsibilities**:

- Screen children in a variety of developmental domains (as determined by the ITC Coordinator), using screening tools approved by the ITC Coordinator;
- Participates in multidisciplinary assessments and team meetings for individual children;
- May provide developmental services as certified by the Early Intervention state program;
- Provides service coordination (case management) to assigned ITC families, coordinating multiple resources to accomplish family goals;
- Consults with a wide array of other professionals to provide and receive information regarding medical, developmental, and/or human services issues;
- Participates in staff development activities required by the program's coordinator;
- Participates in staff meetings and team development;
- Adheres to regulations and standards established by or for compliance with human rights regulations, agency licensure requirements, confidentiality statutes, third party payor rules, professional code of ethics, Part C policies and regulations, etc.;
- Exhibits excellent customer service, including promptly returning phone calls, expected usage of scheduling procedures and voice mail system, accommodating client needs in scheduling, etc.;
- Completes clinical and/or administrative documentation as specified by or within CSB standards, payor requirements, Medicaid regulations, professional standards, etc.;
- Maintains effective relationships with co-workers and customers based on courtesy, compassion, and respect;
- Responsible for other duties as assigned, consistent with established policy and procedure.

**Required Knowledge, Skills and Abilities**:
Excellent knowledge and analytical skills in all areas of development of infants and toddlers. Thorough knowledge of the principles of child development and intellectual disabilities. Good interpersonal skills with the ability to teach and to communicate clearly and effectively, both verbally and in writing. Ability to work and relate effectively to persons from a wide variety of educational and socioeconomic backgrounds who may vary markedly in their level of sophistication regarding infant development. Exhibits consistently good judgment and a high level of independence and initiative. Ability to work effectively as a team member and with a variety of community agencies. Basic computer literacy and word processing skills preferred.

**Additional requirement**:
Possession of a current, valid driver’s license and acceptable driving record.

**Minimum Education and Experience**:
Graduation from an accredited college or university with a Bachelor’s Degree in child development, special education, early childhood education or related discipline; Early Childhood Education/Special Education Certification. Experience with infants and toddlers, particularly those who have disabilities, is very desirable.

**Other Information**:
**Equipment**: Telephone, vehicle, PC, word processing program

**Work Environment**: Individual's homes, facilities, and office with lighting levels, temperature ranges, air quality, ventilation and noise levels as provided in each setting.

**Work Location**: Individuals homes, facilities, and community settings.

**Work Hazards**: Minimal hazards associated with general day-to-day community activities.

**Work Schedule**: Monday through Friday, regular office hours; Some evening and weekend hours required as scheduled. Additional hours as needed to perform job requirements.

**Benefits**:

- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance

Patient demographics:

- Children
- Infants

Schedule:

- Monday to Friday

Work Location: In person



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