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Assistant Property Manager- Sandhill

4 months ago

Brandon, United States Millennia Housing Management Full time

**Position Overview**

**Essential Functions and Responsibilities**
- Interviews and screens prospective residents for occupancy.
- Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.
- Processes and monitors work orders.
- Processes and submits invoices for payment.
- Rent collection, receipting, prepares deposits using Onesite property management software.
- Submits required reports and maintains records according to company policy.
- Responsible for in-house monthly file audits.
- Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.
- Organizes and files all relevant reports, leases, and paperwork.
- Accepts service requests from residents and routes to maintenance for prompt processing.
- Ensure the completion of all recertification paperwork within its required deadline.
- Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
- Maintains a positive customer relations attitude.
- Physically inspects units and Community
- Knowledge of state and local landlord/tenant laws and applicable building codes
- Excellent communication skills in both verbal and written
- Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.
- Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented
- Must be knowledgeable of all phases of leasing and resident retention.
- Secure lease renewals and recertifications each month.
- Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.
- Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.
- Remains current on and compliant with the policies and laws affecting the marketing and leasing community.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

**Required Education and Experience**
- High school diploma/GED required or
- 2+ years’ experience in residential leasing or property management.
- Excellent communication and time management skills.
- Experience with Microsoft Office (Word, Excel, and PowerPoint).
- Marketing, sales, or customer service experience required.
- Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
- Must be willing and able to travel. Generally, travel commitments are 1-3 days maximum; however, they may occur weekly.
- Excellent communication skills are critical, including verbal and written.
- Must possess superior customer service, communication, and interpersonal abilities.
- Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
- Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
- Solid understanding of data analysis, budgeting, and business operations.
- Superior analytical and problem-solving capabilities.
- A strong strategic and business mindset.
- Excellent organizational skills.

**Work Conditions & Physical Demands**
- Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
- Able to work independently or as a team member and support managers with special projects.
- Strong collaboration skills - works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
- The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

**Values We Seek**
- **Respect**: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
- **Collaboration**: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
- **Service-Focused**: Understand what internal and external stakeholders