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Receptionist

4 months ago

Biddeford, United States Great Clips Mill Creek Plaza Full time

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service.

We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and welcoming experience for all visitors.

**Responsibilities**:

- Greet clients and visitors in a friendly and professional manner.
- Answer phone calls and respond to inquiries.
- Maintain a clean and organized salon (laundry, sweeping, etc.)
- Provide excellent customer service.
- Assist with administrative tasks as needed.

**What are we looking for in a great Receptionist?**
- Warmly greet customers.
- Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor.
- Process transactions and issue receipts.
- General knowledge of retail products and the ability to make recommendation.
- Manage the flow of customers between check in and the service.
- Maintain cleanliness and sanitation of the front desk and lobby area.
- Manage answering phone.
- Inform customers about services.
- Update customer records with contact information.
- Assist stylists in maintaining salon cleanliness and sanitation.
- Commitment to work a flexible schedule, including peak times.
- Dedication to great customer service.
- Ability to work in a fast-paced environment.
- Ability to efficiently and effectively resolve customer issues.

Join our Great Clips team today