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Telecom Analyst

4 months ago

Madison, United States Ora Apps Full time

Job Title: Telecom Analyst

Location: Madison WI
Duration: Long Term

Rate: $34/hr. on 1099 All Inclusive

**Responsibilities**:

- Cisco infrastructure and endpoints
- Mitel VoIP PBX and ACD
- Telecommunication Company management
- Smart phone support
- Tablet Support
- InTune
- AirWatch
- Apple Business Management
- Video conferencing account management

Minimally qualified applicants must have:

- Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
- Working knowledge of Networking concepts
- Experience with Cisco phones and infrastructure.

Required Skills & 2-5 Years of Experience:

- Video Conferencing infrastructure and endpoints management
- Unified Communications Systems (Webex, PBX, ACD, etc.)
- Mobile device support and Management
- Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc.)
- Customer Service
- Working knowledge of iPhones and iPads
- Strong customer service skills
- Ability to work in a fast-paced environment.

Required Soft Skills:

- Ability to work independently but in a team environment
- Able to meet deadlines.
- Punctual
- Ability to multi-task and balance their workday.
- Ability to troubleshoot complex problems and determine a solution.

Preferred Vendor Experience:

- USCC
- Verizon
- AT&T (FirstNet)
- Mitel
- Zoom
- AirWatch
- Apple Business Management
- Microsoft
- Cisco Webex

Pay: $34.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- Role will be Remote in Wisconsin Only. The client manager wants the consultant to be available for team meetings when the client needs.

**Experience**:

- Telecom Analyst: 3 years (required)

Ability to Commute:

- Madison, WI 53703 (required)

Ability to Relocate:

- Madison, WI 53703: Relocate before starting work (required)

Work Location: In person