Quality Assurance/risk Management Specialist

2 months ago


Chester County PA, United States Commonwealth of PA Full time

**THE POSITION**:
Are you a compassionate individual who is outgoing and motivated to enhance the lives of the men and women who served for our great country? The Southeastern Veterans Center is seeking a dedicated Quality Assurance/Risk Management Specialist to join our dynamic team of professionals.

If you are ambitious, confident, and committed to providing amazing resident care and resident interaction, this is the job for you

**DESCRIPTION OF WORK**:
In this position you will have the opportunity to consult and collaborate with interdisciplinary clinical and non-clinical support staff in the monitoring and evaluations of the quality assurance and risk management program activities at the Southeastern Veterans Center. As a Quality Assurance/Risk Management Specialist, you will participate in Quality Assurance and Performance Improvement (QAPI) programs and processes as well as the Quality Improvement committee. Work includes providing necessary training to staff and consulting with leadership regarding QAPI tools and techniques, data collection, and data analysis. You will be required to maintain a thorough knowledge and understanding of state and federal regulations, legislation, and DHS standards. Responsibilities include, but will not be limited to:

- Providing and assisting in the implementation and monitoring of action plans
- Investigating reported problems related to safety of patients and staff, injury reports, as well as patient complaints and abuse
- Participating in the organization and coordination of third party and in-house surveys
- Recommending methods and actions to prevent and/or to correct staffing and operating deficiencies
- Monitoring follow-up activity reports to prevent problem reoccurrences

Interested in learning more? Additional details regarding this position can be found in the position description.

**Work Schedule and Additional Information**:

- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
- ** Salary**:_ _**In some cases, the starting salary may be non-negotiable.

**REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY**:
**QUALIFICATIONS**

**Minimum Experience and Training Requirements**:

- Two years of professional experience as a member of a multiple disciplinary treatment team in a public or private health care facility and a bachelor's degree; **or**:

- Two years of clinical experience in a human services agency, including one year of administrative, evaluative, or consultative experience in a health care program; and a bachelor's degree with major course work in social work, nursing, health care administration, behavioral sciences or a related field; **or**:

- Any equivalent combination of experience and training.

**Other Requirements**:

- You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
- You must be able to perform essential job functions.

**Legal Requirements**:

- A conditional offer of employment will require a medical examination and drug screening.
- This position falls under the provisions of the Older Adult Protective Services Act.
- Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

**How to Apply**:
**Veterans**:
**Telecommunications Relay Service (TRS)**:

- 711 (hearing and speech disabilities or other individuals).
- If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

**EXAMINATION INFORMATION**:

- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:

- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test **once** for this posting.

Learn more about our Total Rewards by watching this short video

**Health & Wellness**

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

**Compensation & Financial Planning**
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.
**Work/Life Balance**
We know there’s more to life than just work Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*
**Values and Culture**
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. A



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