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Assistant Facilities Manager

3 months ago

Culver City, United States JLL Full time

JLL supports the Whole You, personally and professionally.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

Role Purpose
Reporting to the Facilities Manager and working as part of the overall Facilities Team, the Assistant Facilities Manager will provide support for all facilities management (FM) at corporate offices within a unique studio lot where our client, Amazon, operates at the intersection of tech and entertainment. They will manage a range of services and provide the necessary support to ensure the efficient and effective operation of the site.

What this job involves
Work with Facilities Manager to oversee the delivery of maintenance and repair services within a multi-building campus environment
Support work order management for in-house staff and third-party vendors, driving performance to meet or exceed Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s)
Act as escalation point for team of facility coordinators with an expectation to find clarity amid ambiguity
Manage the maintenance of existing contracts, with ability to source local services and goods through 3rd party suppliers, managing those relationships and driving vendor performance
Assist in the development and management of operating and capital budgets, managing POs, confirming work completion, and ensuring timely vendor payment
Act as strategic partner to client, working with site leaders to meet creative needs within available resources
Assist with the successful execution of internal and external client events and productions, with occasional off-hours support needed
Successfully partner with other vendor service providers at the site, including reception, mail operations, security, meeting & events, janitorial, and food service
Ability to provide 24/7 emergency call support
Special projects may be assigned beyond this core scope depending on client needs

Every day is different, and in all these activities, we’d encourage you to show your ingenuity

Prior experience leading others or supervising work within a high-profile corporate environment
Prior success managing work order systems with high volume of tickets and established KPIs
Ability to drive own performance and the performance of others through effective time management, balancing and completing project priorities amongst frequent and recurrent customer requests
Excellent verbal and written communication skills with the ability to calibrate messaging to diverse audiences
Superior customer service skills with the ability to maintain professional at all times
Comfort dealing with ambiguity and adapting to a quickly moving and ever-evolving work environment
Prior experience in facilities, workplace services, property management, studio operations, hospitality, or related field preferred
Basic knowledge of building systems (mechanical and electrical systems) preferred

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and