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Front End Utility Clerk

3 months ago

Santa Rosa, United States Olivers Market Full time

**FRONT END BAGGER - UTILITY CLERK**

**REGULAR FULL-TIME - $17.50-$18.50/HR**

**AVAILABILITY: MUST BE AVAILABLE NIGHTS AND WEEKENDS**

**Position Overview**:Front End Utility Clerks provide the highest standards of customer service. The responsibilities are many and varied, and directed toward maintaining customer relations while completing job duties.

**Essential Functions**:

- Provide excellent and quality service to customers by giving them immediate and undivided attention
- Respond to customers questions, answer to best of abilities and follow through on all questions and requests
- Complete in-store training program
- Be aware of products and their location in the store
- Bag customer groceries efficiently, accurately and to the customers satisfaction
- Offer service and assist customers with their groceries out to their car
- Perform Go-Backs when needed
- Gather and round up shopping carts and handbaskets
- Maintain a calm, friendly and demeanor at all times
- Answer department telephone calls and with proper phone etiquette when time permits
- Face items throughout the store
- Assist and support other departments when needed
- Operate front end mobility scooter and plug it in for charging after use by a customer
- Keep the front end clean, sweep floors and sanitize front end equipment
- Keep Front end supplies and register area well-stocked
- Perform other duties as directed

**Skills & Qualifications**:

- Excellent customer service skills
- Excellent communication skills
- Problem solving skills
- Self-motivated and solution-oriented
- Detailed oriented
- Ability to multitask
- Ability to work successfully in a fast paced and environment
- Possess customer service experience
- Must be 16+ years old
- Conversational English skills required when working with customers.
- Bilingual proficiency preferred.

**Benefits**:

- Employee Stock Ownership Plan (ESOP)
- Competitive Wages & Benefits
- Medical, Dental, And Vision
- 401 (k) retirement
- Employee Discounts
- Paid Time off and Sick Time
- Flex Spending Account for Medical & Dependent Care
- Regular Wage Increases
- Commuter Benefits
- Safety Incentive Program
- Career Development and Growth Opportunities