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Front End Combo Clerk

2 months ago

Santa Rosa, United States Oliver's Market Full time
Job DescriptionJob Description

FRONT END COMBO CLERK - BAGGING & CHECKING

Regular Full Time - $19.25-$20.25/HR

Shifts: Complete Open Availability - Weekends Required

Essential Functions:

  • Perform similar duties as of a Checker and Utility Clerk; restock registers with supplies when necessary
  • Provide excellent and quality service to customers by giving them immediate and undivided attention
  • Respond to customers questions and answer to best of abilities and follow through on all questions and requests
  • Check out and bag customer groceries quickly and accurately to be proficient with all PLU codes and the instore PLU Flip Chart
  • Be aware of products and their location in the store
  • Maintain a calm, friendly and professional demeanor at all times
  • Walk produce department as needed to learn about new products and codes
  • Pass weekly quizzes testing knowledge of PLU codes
  • Gather and round up carts
  • Perform Go Backs when needed
  • Follow and enforce Federal and State regulations regarding the sale of alcoholic beverages, tobacco and taxation
  • Properly utilizing tares when ringing up scalable items
  • Must accurately prepare loans and pulls as well as accurately verify and count out tills
  • Follow all proper cash handling procedures
  • Follow established check, ATM and credit procedures
  • Aid Front End Leads and Managers in regulating customer flow and backed up lines aswell as reducing waiting time for customers
  • Assisting and supporting other departments when needed
  • Offer service and assist customers with their groceries out to their car
  • Request and ensure proper signage
  • Answer department telephone calls and with expert phone etiquette
  • Operate Front End equipment in a safe and proper manner
  • Keep the front end clean, sweep floors and sanitize front end equipment, straighten up register
  • Clean and stock the Front End Department particularly ones own register, change register tape and ribbon when necessary
  • Face items throughout the store
  • Keep Front end supplies and register area well stocked
  • Perform other duties as directed by Front End Lead or Manager

Skills & Qualifications:

  • Time management skills
  • Good memorization
  • Good organizational skills
  • Excellent customer service skills
  • Excellent communication skills
  • Patience while dealing with the general public
  • Problem solving skills
  • Self motivated and solution oriented
  • Detailed oriented and able to multitask
  • Have a strong basis in basic math (addition, subtraction, multiplication and division)
  • Ability to work successfully in a fast paced environment
  • Prior customer service experience preferred
  • Conversational English skills required when working with customers.
  • Bilingual proficiency preferred.

Position Requirements:

  • 18 years +

Benefits:

  • Employee Stock Ownership Plan (ESOP)
  • Competitive Wages & Benefits
  • Medical, Dental, And Vision
  • 401 (k) retirement
  • Employee Discounts
  • Paid Time off
  • Flex Spending Account for Medical & Dependent Care
  • Regular Wage Increases
  • Commuter Benefits
  • Safety Incentive Program
  • Career Development and Growth Opportunities