Customer Service

2 weeks ago


Los Angeles, United States Bad Boys Bail Bonds Full time

**Customer Service / Production Assistant**

Bad Boys Bail Bonds is the one of the fastest and largest growing bail bond company in California. The company has been in business for over two decades with multiple offices in California and has experienced substantial growth. Bad Boys Bail Bonds has aggressive plans to grow bigger and prove to be the BEST in the industry.

**Summary**:
**Requirements**:

- Heavy phone experience and outstanding interpersonal skills
- Excellent phone manner
- Ability to work flexible hours (evening and night shift a plus)
- Must be Bi-lingual in Spanish
- Proficient in MS office and clerical duties
- Clean criminal record (must be cleared by FBI/DOJ background check)
- Attention to Details
- Strong sense of urgency around problem resolution and ability to escalate effectively towards resolution

**Duties and Responsibilities**:

- Assist in processing bail bonds
- Heavy phones and making contact with co-signer of bonds
- Collecting bail bond payments
- Typing
- Other projects assigned by senior management

**Schedule**:

- 4-3-3-4 schedule - (This schedule involves working 4 consecutive days, 3 days off, 3 consecutive days, and 4 days off (every other Wednesday off)).
**- Graveyard**: 12 hour shifts 6pm-6am Wednesday to Saturday or Sunday to Wednesday
**- Day shift**:12 hour shifts 6am-6pm Wednesday to Saturday or Sunday to Wednesday

**Benefits**:

- Competitive salary commensurate with experience and skill level.
- Full health benefits including medical, dental, vision, life insurance, long term disability, short term disability and accident insurance.
- Paid Time Off (PTO) - including three paid holidays including Christmas Day.

Pay: $17.00 - $19.50 per hour

Expected hours: 36 - 48 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 12 hour shift
- Night shift
- Overnight shift
- Rotating shift

Work setting:

- In-person
- Office

Application Question(s):

- Are you able to pass a background check (must be able to be cleared by FBI/DOJ background check)?

Work Location: In person



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