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Automotive Receptionist/cashier

4 months ago

Nashua, United States Peters of Nashua Full time

Applicant must have excellent telephone manners, communication skills and computer experience. Experience preferred, but we are willing to train the right individual. Full-time hours: Monday - Friday and occasional Saturday/Sunday shifts. Part-time hours to be discussed during time of interview.

Peters of Nashua has been serving the area’s automotive needs since 1955. Multi generation Proko family members, as well as our staff and strong management team led by Peggy Weisman Proko, are proud to continue the standard of delivering quality service to our valued community. Ms. Proko oversees and manages the daily operations of the dealership and takes great personal pride in knowing that her customers and employees are well taken care of.

**Responsibilities**
- Greet and welcome all customers.
- Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket.
- Make change accurately and issue receipts to customers.
- Answer phones and direct customer to the proper department and follow up in a timely manner.
- Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution.
- Operate switchboard telephone system.
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold.
- Assist the manager and service staff with various clerical duties as needed.
- Be friendly, professional, courteous, and efficient when working with all customers and employees.
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently.
- Appointment setting

**Qualifications**
- Strong customer service skills, a must.
- Ability to communicate customers' needs and requests to service personnel and management team.
- Professional business appearance.
- Excellent attendance record.
- Team-oriented.

**What We Offer**
- Medical and Dental Insurance (for full-time positions, only)
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services

If you are interested in joining our winning team, we’d love to hear from you. Please send resume for consideration for this position.

**_ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws._