Coordinator, Gift

2 weeks ago

Chicago, United States Feeding America Full time

**Work. Serve. Thrive.**

Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.

Learn more about Feeding America here.

This position is fully remote with mínimal annual travel, but this person will be required to attend any on-site meetings or trainings as designated by their manager. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.

**The Opportunity**

The Coordinator will prioritize completing assigned work including accurate and timely entry of donations and the donor data relevant for stewardship activities (such as demographic, biographical, financial, and philanthropic information). They will also problem solve through communication and research to ensure accurate capture and recording of information.

**Compensation**

**Salary Range: $55,000-60,000 Based on Experience**

**Responsibilities**:

- Record philanthropic donations accurately. Coordinate the accuracy of entry using the accompanying documentation and information provided by the donor, other Feeding America staff, Relationship Managers and others to determine the correct donor, fund allocation, transaction coding, pledge payment schedule and other critical information.
- Research and locate donation source data details through access of external sources and reconcile details to deposit for donations made via wires or through third party platforms. Determine the approach needed for donation entry through either direct entry or through a prep and submit mass records for import in a timely manner and reconcile all uploads to ensure accuracy.
- Maintain the Philanthropy Office database for data pertinent to donors and constituents, including demographic, biographical, financial, and philanthropic information. Plan, execute, monitor, and control activities related to adding, updating or deleting data in the constituent database for fundraising and/or advocacy.
- Develop and recommend data structures based on direct work with information; through collaboration, develop and maintain constituent data architecture across the Feeding America enterprise. Establish and maintain a comprehensive knowledge of all aspects of gift and pledge handling that comply with both Feeding America policies and business processes as well as the IRS gift counting guidelines.
- Contribute to the creation and ongoing maintenance of work instructions; solicit input to create and document business rules/processes to be used by vendors and other users of the constituent database. Additionally, ensure that records are maintained for legal, audit and donation record purposes.
- Act as a liaison between fundraising staff, finance and philanthropy services with regard to preparation of adjustment and completion of requests.

**Required Technical Competencies and Experience**
- 1 year of experience preferred in financial support/analysis, data management, or fundraising operations.
- Advanced problem solving and critical thinking skills.
- Exceptional organizational skills: ability to multi-task with a strong sense of meeting deadlines and follow-up, and a commitment to process.
- Must exercise strong customer service and diplomacy skills.
- Ability to work in a complex environment requiring significant collaboration.

**Foundational Requirements**:

- _
Mission Focused_ - Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
- _ Embraces Equity, Diversity and Inclusion_ - Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. Committed to continuous personal EDI development.

**Required Leadership Competencies**:

- _
Communicates Effectively_: _Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates proje

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