Account Manager

2 weeks ago

Mount Prospect, United States Omni Logistics Full time

**Company Overview**:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first
- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.

**Position: Account Manager**

**Core Responsibilities & Duties**:

- Plan, quote, enter, direct and monitor domestic shipments.
- Ensure all customer instructions are entered into the shipment in the system so other departments are aware and ensure they are adhered to.
- Ensure necessary shipment milestones are present and in correct order.
- Work with Operations to determine routing (Linehaul Carrier / Delivery Agent) for required service level and requirements.
- Negotiating rates with vendors and request spot quotes.
- Accruing vendor costs and working to revolve any variances.
- Invoicing the customer within 5 days of POD.
- Ensure freight and documentation is properly and completely handed based on security, TSA and company compliance programs, etc.
- Track and monitor entire process of cargo movement and keep customers up to date on movement details based on their expectations.
- Performs other related duties as assigned by management.
- Other duties as assigned.

**Job Requirements & Qualifications**:

- 5 years freight forwarding operations / account management - shipping/logistics experience preferred.
- Strong attention to detail and ability to handle high volume of transactions.
- Ability to multitask and react well under pressure.
- Identifies and resolves problems in a timely manner.
- Adapt and be able to deal with frequent changes in the work environment.
- Strong communication skills both verbal and written.
- Ability to interface cross-functionally and coordinate efforts with other organizations (Sales, Operations, International, IT, and Finance),
- Decision making and problem-solving skills.
- Team oriented.

**What We Offer**:

- Competitive base salary.
- Two weeks of paid time off within the first year of employment, sick time and holidays.
- Company provided life insurance.
- Health, vision, and dental insurance options.
- Commuter benefit plan.
- Optional supplemental life insurance.
- 401(k)
- Wellness program.
- A great place to work with a terrific culture.

Pay: $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Ability to Commute:

- Mount Prospect, IL 60056 (preferred)

Ability to Relocate:

- Mount Prospect, IL 60056: Relocate before starting work (required)

Work Location: In person

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