Clinical and Community Outreach Manager

3 weeks ago

Lexington, United States Town of Lexington Full time

EMPLOYMENT OPPORTUNITY - Town of Lexington

**Clinical and Community Outreach Manager**

Department of Human Services

Anticipated hiring range $79,543 - $89,902

Excellent Benefits Package-
**GENERAL PURPOSE**

Plans, coordinates, and administers social work, outreach services, and educational programming and manages a small caseload of clients for the Department of Human Services.

**SUPERVISION RECEIVED**

Works under the general supervision of the Director of Human Services.

**SUPERVISION EXERCISED**

Supervises social work interns. Shares responsibility for intern recruiting, training, and placement.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Provides information and referral services, assessments, crisis intervention and short-term case management to youth, families and older adults. Ensures that residents who have been identified as in need of services obtain appropriate services and ensures coordination of those services.

Provides outreach to the community and serves as a resource for mental health referrals and education. Coordinates and administers the human services programs of the Town, including social and financial needs assessments, scholarship programs, fuel assistance, and other subsidy programs.

Coordinates community programs around mental health and DEI initiatives related to social/human services.

Works with local colleges and universities to locate and place interns in human services programs to support and enhance the social services needs of the community.

Maintains contact with a variety of State and Federal agencies and community based human service providers.

Fosters and identifies partnerships with Town departments, including, but not limited to the Police, Fire, Board of Health, and School departments.

Collaborates with the Director of Human Services and the School Department on the work of the mental health task force.

**SECONDARY RESPONSIBILITIES**

Serves as a member of various Town boards and committees, as assigned

Serves as a member of various employee committees, as assigned

**QUALIFICATIONS**
- **Experience and Training Guidelines**_

Equivalent to a Master’s Degree in social work, psychology, or a related field, and three to five (3-5) years of increasingly responsible experience in human services programs and services; or any equivalent combination of education and experience. Licensure required; LCSW or LICSW preferred.

Demonstrated experience working with diverse and at-risk populations.
- **Special Requirements**:_

Valid MA driver’s license or the ability to independently move among multiple work sites as needed.
- **Knowledge of**:_

Operational characteristics, services, activities, and advanced techniques of a comprehensive community human services program.

Principles and practices of program development and administration, research, program analysis and report preparation, and record keeping.

Management skills to analyze problems, policies, and operational needs.

Techniques associated with effective public speaking.

Modern office procedures, methods, and computer programs and equipment.

Proficient in marketing and website software.

English usage, spelling, grammar and punctuation.

Pertinent federal, state, and local laws, codes and regulations.
- **Ability to**:_

Plan, direct and coordinate the activities of a human services program. Research, analyze, and evaluate new service delivery methods and techniques.

Provide inclusive and culturally sensitive service and outreach to diverse populations.

Interpret and explain department policies and procedures.

Prepare clear and concise administrative reports.

Develop a wide range of program activities for various citizen groups.

Work effectively with the public. Establish and maintain effective working relationships with those contacted in the course of work.

Communicate clearly and concisely, both orally and in writing.

Maintain effective audio-visual discrimination and perception needed for:

- making observations
- communicating with others
- reading and writing
- monitoring programs and activities
- operating assigned equipment.

Maintain mental capacity which permits:

- making sound decisions and using good judgment
- demonstrating intellectual capabilities
- evaluating the effectiveness of programs
- prioritizing and assigning work activities.

Effectively handle a work environment and conditions which involve:

- working closely with others
- working with the public.

**TOOLS AND EQUIPMENT USED**

Personal computer, including word processing and spreadsheet software; general office equipment (e.g. telephone, copier, facsimile); and Class D motorized vehicle (passenger car).

**PHYSICAL DEMANDS**

The physical demands listed are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

While performin

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