Community Outreach Specialist

1 month ago

Lexington, United States HarmonyCares Full time
Overview

HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision - Every patient deserves access to quality healthcare.

Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today

Responsibilities

The Community Outreach Specialist is responsible for reaching out to eligible patients with the goal of enrolling them into HarmonyCares services. This will include an in-depth explanation of services, addressing a variety of inquiries, gathering feedback, and scheduling new patient appointments. 

Essential Duties and Responsibilities

  • Identify innovative strategies to enroll patients into HarmonyCares
  • Develop relationships with Internal Medicine and Family Practices, Community Specialists, local hospitals, home health agencies, skilled nursing facilities, and clinics to drive engagement of eligible patients
  • Establish a cadence of meeting with community partners to discuss HarmonyCares services, already engaged patients/families and eligible patients
  • Address questions quickly while providing responses and meeting the needs of the patient and HarmonyCares internal team members
  • Develop working relationships with practice Managers, PCPs, and key provider stakeholders to build formal business relationships
  • Conduct telephonic outreach to eligible patients or families to enroll them in the HarmonyCares program
  • Coordinating and/or facilitating enrollment and onboarding of new patients by assisting with patient consents, appointment set-up, and visit reminder notes
  • Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members
  • Meet or exceed established monthly engagement targets
  • Other duties as assigned

                                                                                                                                            #IND   

Qualifications

Required Knowledge, Skills and Experience

  • High school diploma
  • 2+ years of related experience in sales, direct marketing, or customer service in a medical/healthcare industry
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Access to reliable transportation
  • Non remote employees must maintain a valid driver's license and good driving record
  • Ability to walk patients and families through enrollment
  • Ability to communicate in an empathetic, compassionate, and professional demeanor at all times
  • Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
  • Ability to analyze problems and resolve issues in a rapid, direct and complete manner 

Preferred Knowledge, Skills and Experience 

  • Associates degree
  • Provider engagement experience
  • Prior Healthcare sales experience
  • Experience with CRM platform
  • Working knowledge of healthcare industry
  • Proficient in PowerPoint and Excel
  • Dynamic personality and a knack for developing good interpersonal relationships
  • Comfort with scientific terminology
  • Ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies
  • Familiarity with several types of providers (i.e., Physicians, Physician Assistants, Nurse Practitioners)

  • Clinical and Community Outreach Manager

    2 months ago

    Lexington, United States Town of Lexington Full time

    EMPLOYMENT OPPORTUNITY - Town of Lexington **Clinical and Community Outreach Manager** Department of Human Services Anticipated hiring range $79,543 - $89,902 Excellent Benefits Package- **GENERAL PURPOSE** Plans, coordinates, and administers social work, outreach services, and educational programming and manages a small caseload of clients for the...

  • Homeless Resource Outreach Specialist

    4 weeks ago

    Lexington, United States City of Louisville, KY Full time

    Salary: $42,099.20 Annually Location : KY 40202, KY Job Type: Full_Time Job Number: 11376 Department: Community Services Opening Date: 04/16/2024 Closing Date: Continuous Description Essential Functions: Builds relationships within the houseless community, homeless providers, and neighborhoods Engages and connects houseless individuals to services and...

  • Student Support Specialist III

    2 weeks ago

    Lexington, United States Kentucky Community and Technical College System Full time

    Student Support Specialist III (Migrant Education Specialist) Job no: 494371 Work type: Full-time Location: Lexington, KY Categories: Staff Title: Student Support Specialist III (Migrant Education Specialist) Salary Range: $2,806 - $4,363 per month Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status: Exempt College:...

  • Student Support Specialist III

    4 weeks ago

    Lexington, United States Kentucky Community and Technical College System Full time

    Student Support Specialist III (Migrant Education Specialist) Job no: 494371 Work type: Full-time Location: Lexington, KY Categories: Staff Title: Student Support Specialist III (Migrant Education Specialist) Salary Range: $2,806 - $4,363 per month Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status: Exempt College:...

  • Outreach Coordinator

    1 week ago

    Lexington Park, United States The Affiliated Sante Group Full time

    Make an impact in the community you call home with Sante’s compassionate and experienced Southern Maryland Crisis Response Team. We are seeking a** Full**-Time Outreach Coordinator **to work with our teams located throughout **Southern Maryland**. We have programs in multiple locations across Charles, Calvert, and St. Mary's county Maryland. As an...

  • Supervisory Public Affairs Specialist

    2 months ago

    Lexington, United States Veterans Health Administration Full time

    Summary The Lexington VA Health Care System (LVAHCS) is actively recruiting for a a Supervisory Public Affairs Specialist. The primary purpose of the position is to provide public affairs communication functions for the organization. Incumbent serves as spokesperson for the healthcare system, which includes representing the Executive Leadership Team at...

  • Campus Recreation Outreach Assistant 2023-2024

    3 weeks ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job TitleCampus Recreation Outreach Assistant Requisition NumberDU11382Department Name1B310:Campus Recreation and WellnessWork LocationLexington, KYSalary Range$12 / HourType of PositionStudentPosition Time Status Part-TimeRequired EducationMust be a current student at the University of Kentucky.Required Related ExperiencenoneRequired...

  • Campus Recreation Outreach Assistant 2023-2024

    1 week ago

    Lexington, Kentucky, United States University of Kentucky Full time

    Job TitleCampus Recreation Outreach Assistant Requisition NumberDU11382Department Name1B310:Campus Recreation and WellnessWork LocationLexington, KYSalary Range$12 / HourType of PositionStudentPosition Time Status Part-TimeRequired EducationMust be a current student at the University of Kentucky.Required Related ExperiencenoneRequired...

  • Community Specialist | LEXINGTON

    2 weeks ago

    Lexington, United States Lululemon Athletica Full time

    lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores,...

  • Community Specialist | LEXINGTON

    1 week ago

    Lexington, United States lululemon Full time

    Description & Requirements Who We Are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our...

  • Community Homeownership Specialist

    1 month ago

    Lexington, United States First National Bank (FNB Corp.) Full time

    Primary Office Location: 23 West Center Street. Lexington, North Carolina. 27292. Join our team. Make a difference - for us and for your future. Position Title: Community Homeownership Specialist Business Unit: Mortgage Administration Reports to: Manager of Centralized Sales and Support Position Overview: This position is primarily responsible...

  • Community Homeownership Specialist

    1 week ago

    Lexington, United States First National Bank (FNB Corp.) Full time

    Primary Office Location: 23 West Center Street. Lexington, North Carolina. 27292. Join our team. Make a difference - for us and for your future. Position Title: Community Homeownership Specialist Business Unit: Mortgage Administration Reports to: Manager of Centralized Sales and Support Position Overview: This position is primarily responsible...

  • Housing Justice Outreach Support Staffer

    3 days ago

    Lexington, United States Kentucky Equal Justice Center Full time

    Job DescriptionJob DescriptionDuties and Responsibilities Primary duties and responsibilities include: Outreach through phone, text, mail, and knocking on doors of tenants currently facing evictionAssisting at our Fayette County Courthouse Eviction Help Desk two to three days a week, including:greeting tenants facing evictionobtaining info for potential...

  • Community Homeownership Specialist

    1 month ago

    Lexington, United States First National Bank Full time

    Primary Office Location:23 West Center Street. Lexington, North Carolina. 27292. Join our team. Make a difference - for us and for your future. Position Title: Community Homeownership Specialist Business Unit: Mortgage Administration Reports to: Manager of Centralized Sales and Support Position Overview: This position is primarily responsible identifying...

  • Community Homeownership Specialist

    1 week ago

    Lexington, United States First National Bank Full time

    Primary Office Location:23 West Center Street. Lexington, North Carolina. 27292. Join our team. Make a difference - for us and for your future. Position Title: Community Homeownership Specialist Business Unit: Mortgage Administration Reports to: Manager of Centralized Sales and Support Position Overview: This position is primarily responsible identifying...

  • Community Based Specialist I

    4 weeks ago

    Lexington, United States Intercept Health Full time

    Job DescriptionJob DescriptionCommunity Based Specialist IHourly rate of $26/hour, plus an additional $3/hour for mileageIntercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and...

  • Community Based Specialist I

    1 week ago

    Lexington, United States Intercept Health Full time

    Job DescriptionJob DescriptionCommunity Based Specialist IHourly rate of $26/hour, plus an additional $3/hour for mileageIntercept Health is a family-owned agency serving various mental and behavioral health, substance use, and foster care needs in Virginia. In 1996, what started as a single group home for boys has evolved year after year to fill gaps and...

  • Healthcare Navigator/outreach Case Manager

    7 days ago

    Lexington Park, United States Three Oaks Center, Inc. Full time

    The Healthcare Navigator and Outreach Case Manager provides mobile case management through street outreach as well as helping homeless clients gain access to healthcare systems. The essential duties of this position include: - Locating, identifying, and building relationships with unsheltered homeless people and engage them for the purpose of providing...

  • Student Support Specialist III

    2 weeks ago

    Lexington, United States Kentucky Community and Technical College System Full time

    Student Support Specialist III (Dual Credit Advisor) Job no: 494393 Work type: Full-time Location: Lexington, KY Categories: Staff Title: Student Support Specialist III (Dual Credit Advisor) Salary Range: $3,490 - $4,363 per month Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status: Exempt College: Bluegrass Community &...

  • Student Support Specialist III

    2 weeks ago

    Lexington, United States Kentucky Community and Technical College System Full time

    Student Support Specialist III (Dual Credit Advisor) Job no: 494393 Work type: Full-time Location: Lexington, KY Categories: Staff Title: Student Support Specialist III (Dual Credit Advisor) Salary Range: $3,490 - $4,363 per month Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: On-Site FLSA Status: Exempt College: Bluegrass Community &...