Operations Assistant

2 weeks ago


Skokie, United States PONTEMLA.COM Full time

Description Our growing team is looking for an Operations Assistant to support our investment, insurance, and general operations. This entry-level position provides the opportunity to rapidly gain experience and grow. Our firm is focused on adapting new technologies and processes to deliver an exceptional client experience with superior outcomes. We have offices in Skokie and McHenry, IL, and a flexible hybrid schedule.

Our Values
- Do the Right ThingAlways
- Innovative in Our Approach
- Exceptional Service
- Respectful to All
- Always be Growing

Primary Duties
- Assist with investment and insurance account opening and service
- Gather required information from clients to prepare documents
- Prepare documents for client signature
- Assist clients with rollovers/account transfers/asset movement
- Process beneficiary and titling updates
- Process premium payments and life insurance loan requests - Assist with general operations and servicing
- Research and respond to client inquiries (e.g. questions about their accounts, assisting with online access, etc.)
- Assist with team licensing and credential management
- CRM database maintenance
- Assist with directing incoming calls as needed

Requirements/Licensing
- Extremely detail-oriented and organized
- Team-oriented and other-oriented - Growth-minded individuals
- Strong oral and written communication skills
- Familiarity with Microsoft Office Suite (Outlook, Excel, OneNote, Word)
- Expected to obtain Life and Health license in the first 90 days
- Investment licensing expected to be obtained within 9 months

Pay: $45,000.00 - $50,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- Financial concepts: 1 year (preferred)

Work Location: In person


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