Project Manager

2 weeks ago

Philadelphia, United States O3 World LLC Full time

At O3, we specialize in optimizing every touchpoint along your customer's journey, leveraging strategy and design, technology and innovation to drive digital transformation.

**Why we need you**:
We're looking to add a Project Manager to our growing Client Services team. In this role, you'll have the chance to manage 1 to 5 projects of various sizes from start to finish. You'll also manage schedules, project deliverables, budget, and resource management of the internal project team. You'll work alongside incredibly talented and dedicated people, and have the opportunity to deepen your knowledge of emerging technology and digital product development.

**What you'll do**:

- Manage all client project phases including discovery, strategy, UX/UI design, and development for 1 to 5 engagements.
- Ensure projects are delivered on time, on budget, and within scope while adhering to established methodology and processes.
- Organize and facilitate weekly client-facing meetings.
- Create and maintain detailed project plans & other project artifacts.
- Run daily stand-ups and sprint planning meetings, including the creation of user stories and the facilitation of functional requirements documentation.
- Manage all project finances by tracking hours and cost against budget on a weekly basis, project future expenditures and revenue, and manage project scope changes against budget.
- Look for opportunities to expand within the account and facilitate opportunities internally.
- Facilitate the scoping and estimation of existing client projects.
- Create weekly status reports, client-friendly schedules, milestone plans, and deliverable progress reports.
- Update Resource Plan for your projects on a weekly basis.
- Be the point person for client communications related to projects.
- Build meaningful relationships with your client contacts.

**What you need to be successful**:

- 3 to 6 years of client-facing project management experience, leading enterprise-level projects in a digital agency or technology-driven environment
- Experience managing budgets of $1M+ for large clients
- Agile/Scrum experience
- Experience with tools like Harvest, Basecamp, JIRA and Confluence
- Basic to intermediate technical knowledge of Content Management Systems, HTML/CSS, API integrations, CRM implementations

**Who we are**:

- We are strategic consultants that align with our client's to drive CX and innovation.
- We're great collaborators and take pride in our ability to manage and serve our clients at each touchpoint.
- We are approachable and want to work with our partners to have a shared understanding of their business and provide valuable insight to drive change within their organizations.
- We show up for our clients ready and willing to put in the work to deliver on their beha

**Our values**:

- We trust in people and treat others with openness and respect.
- We commit to the communities we serve by focusing on values and culture alignment that promotes diversity, equity and inclusion both inside and outside our company.
- We embrace iteration and believe in a world where opportunity for continuous improvement requires a strong sense of flexibility and willingness to grow.
- We focus on the future for ourselves and our clients, pushing boundaries and staying on the cutting edge.At O3, we hire those who share our values, believe in our culture, and are driven to succeed. We're here to create meaningful experiences and long-lasting relationships, and none of that is possible without a diverse team and an inclusive environment where you can do your best work.

Our policies aim for the highest standards of fairness and equal opportunity, covering all aspects of employment, including, but not limited to, recruitment and employment, promotions, compensation, team opportunities, and training programs. We are committed to compliance with all laws and regulations relating to equal employment opportunity, affirmative action, and harassment.

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