Doctor's Assistant

2 weeks ago

Queen Creek, United States Arizona Regional Intensive Care, Specialty & Emergency Veterinary Center Full time

**Job Title**: Veterinary Doctor Assistant
**Job Status**: Full‐time
**Supervisor**: Department Head

ARISE (Arizona Regional Intensive Care, Specialty and Emergency Veterinary Center) is a 24‐hour veterinary emergency and critical care and specialty center in Queen Creek, AZ. We have the most skilled doctors in the state and provide significantly complex treatments in the western US. Our support staff has amazing opportunities to learn and grow in the field through many different pathways. As the Arizona regional training center, our goal is to provide our staff with many pathways from front office to leadership and beyond.

**Job Purpose**: The purpose of the Veterinary Doctor Assistant is to assist in providing high quality medical support and administrative assistance to the Doctor Team. The Veterinary Doctor Assistant will be assigned to assist the Doctors within outpatient or inpatient departments. The doctor is the team lead, and will be prioritizing patients, directing the team and is the ultimate decision maker.

**Duties & Responsibilities of the Veterinary Doctor Assistant**:

- Collecting and documenting (in SOAP) initial patient histories. A knowledge of veterinary terminology is required, however, a general knowledge base of medical terminology is acceptable and veterinary specific can be learned
- Starting an estimate and reviewing with the owner based on doctor recommended treatments
- Facilitating basic pet restraints to assist doctors with exams
- Communicating doctor approved estimate to either client liaison or directly to the client
- Utilizing and entering treatments into Smartflow for patient care as requested by the doctor
- Ensure diagnostics and treatments are being started in a timely manner
- Documenting lab results, treatments or other medical record details in SOAP as directed by the attending doctor
- Any additional duties to help increase the efficiency of the doctor team

**Administrative Duties**:
**Safety**
- Follow OSHA requirements
- Follow practice’s health and safety protocols

**Administrative**
- Be proficient in using our veterinary practice-management software (EzyVet, SmartFlow, Timeless)
- Assist Client Administrators as necessary
- Attend staff and individual meetings as scheduled

**Client Services**
- Greet incoming clients/patients; facilitate medical record paperwork/computer entry

**Teamwork**
- Participates in a positive manner in all group sizes.
- Refrains from participating in gossip-leads by example.
- Supports team members by assisting other areas, is receptive to feedback and suggestions.
- Engages in active problem-solving vs. problem-identifying.
- Makes suggestions related to client/patient service improvements and hospital efficiency.

**Required Knowledge/Skills**
- Experience equivalent to job duties and responsibilities
- Excellent communication skills - written and verbal
- Strong computer skills
- Strong ability to multi-task
- Strong work ethic and professionalism

**Physical**
- Able to properly restrain dog and cat patients for veterinary care and procedures
- Able to stand, sit, bend, restrain, squat for extended periods of time
- Able to function within a busy, stressful work environment in a mature, professional manner
- Able to lift 60 lbs in a safe manner
- Able to type, write and verbally converse
- Able to work the posted schedule

**Preferred Skills**:

- Medical transcription or scribe experience
- Technician assistant experience

**Equal Employment Opportunity**

**Job Types**: Full-time, Part-time

Pay: $17.00 - $21.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 12 hour shift

Work Location: In person

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