Medical Front Office Assistant

4 weeks ago

Houston, United States Millennium Physicians Department of Rheumatology Full time

**General Summary of Duties**:This position is responsible for front desk and some clinic duties in a busy Rheumatology Practice in North Houston (77090). The Medical Front Office Assistant is the patient’s first point of contact, therefore requires a positive attitude and polished, professional appearance. This position will multitask a variety of medical office duties including check in, check out, scheduling and preparing patient charts. This position may require occasional travel to our Bellaire location (77401) when needed.

**Essential Functions**:
Greet patients and visitors in a courteous and professional manner.

Schedule appointments and manage the appointment calendar effectively.

Register new patients by collecting necessary information accurately and updating existing patient records.

Check in patients and collect copays/deductibles/co-insurance amounts

Check out patients according to the physician instructions and coordinate appointments

Register new patients by collecting necessary information accurately and updating existing patient records.

Answer phone calls promptly and address inquiries or direct calls to the appropriate staff member.

Scheduling/Rescheduling patient appointments

Verify insurance coverage and process insurance information.

Collect payments, co-payments, and outstanding balances from patients.

Prepare patient’s electronic medical chart to ensure all documents including imaging and pathology reports are filed accurately.

Maintain patient’s charts, demographics, and billing information.

Scanning and filing medical documents into electronic medical records

Obtain necessary consent and HIPAA documentation.

Follow privacy and confidentiality protocols in handling patient information.

Communicate effectively with patients, medical staff, and colleagues.

Handle administrative tasks such as filing, faxing, and sorting mail.

Assist with billing and coding tasks as needed.

Stay updated on office policies, procedures, and medical terminology.

Assist other medical facilities with any physician orders for mutual patients.

Assist efficient flow of information between patients and medical staff.

Demonstrate excellent communication skills, including flexibility, priority setting, problem solving, and conflict resolutions.

Maintain highly positive attitude.

Utilize time and complete tasks in a timely and efficient manner.

**Qualifications**:

- Bilingual - Spanish preferred
- Minimum 1 year recent experience as a medical receptionist or in a similar administrative role preferred.
- High school diploma or equivalent; additional education or certification in medical office administration is a plus.
- Proficiency in computer skills and EMR systems data entry.
- Strong interpersonal and communication skills.
- Excellent organizational abilities with attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with medical terminology, procedures, and insurance protocols.
- Professional demeanor and customer service orientation.
- Ability to maintain confidentiality of patient information.
- Flexibility to adapt to changing priorities and schedules.

Pay: $16.50 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Rheumatology

Schedule:

- Monday to Friday

Ability to Relocate:

- Houston, TX: Relocate before starting work (required)

Work Location: In person

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