Document Clerk
2 weeks ago
**DOCUMENT CLERK ASSIGNMENT SUMMARY**
The Document Clerk is responsible for the accurate and timely processing and retrieval of the patient's health records, will support Medical Records Requests, Fax Management and other work pertaining to the Patient Care Coordination Team. _**Bilingual English/Spanish or English/Korean (desired)**_
**BENEFITS**
- 100% employer-sponsored medical, dental and vision benefits
- Paid time off/vacation
- Paid holidays
- Paid sick time
- 403(b) vested retirement plan
- 403(b) matching
**DOCUMENT CLERK ESSENTIAL FUNCTIONS/RESPONSIBILITIES**
- Retrieves, collects and prioritizes all request for medical records made through the organization, patients and affiliates
- Verifies legitimacy, accuracy and authority of all such requests and then delivers the information following established policies and procedures. This includes responding to requests from both internal and external sources, retrieving the records, and transmitting them as needed
- Requests medical records from third party vendors, as needed
- Safeguards patient records and ensures compliance with HIPAA standards
- Scans and files all consult and hospital reports in appropriate sections within the EMR system following departmental procedure
- Maintains filing system of medical charts
- Proposes improvements for maintaining medical records procedures
- Ensures seamless troubleshooting of issues related to the maintenance and timely updates of medical records
- Contributes to departmental quality initiatives or similar projects
- Assists with departmental audits and investigations
- Serves as back-up for referral coordinators when needed
- Exemplifies caring and compassionate customer service to create an excellent patient experience
- Records and tracks all records requests, releases and authorizations within the Electronic Medical Records system & sends monthly updates to the Specialty Care Manager
- Review, develop and implement standards and procedures for processing medical records requests with administrative support
- Processes and complete all subpoena requests in a timely manner
- Performs all other duties as assigned
**MINIMUM QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
- Bilingual English/Spanish or English/Korean (desired)
- Minimum High School diploma; Bachelor’s Degree a plus but not required
- 1 to 2 years of related experience in a fast-paced professional medical environment
- Relevant training and/or certifications as Medical Record Clerk (desired)
- Experience with standard office procedures including filing, record keeping, use of standard office equipment, supplies and computer software
- Ability to read and interpret documents including medical records and business-related documentation
- Ability to organize and prioritize work with minimum supervision.
- Ability to exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful clinic/department environment exists at all times
- Strong attention to detail with excellent organizational skills
- Excellent written and verbal communication skills
- Excellent time management and organizational skills
- Ability to perform most essential job duties independently and exercise good judgement
- Experience in community clinic environment a plus
- Valid California driver license and insurable driving record required
Full-Time, Non-exempt Position
Pay: $19.00 - $22.00 per hour
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you Authorized to work in the United States?
- What is your desired hourly range?
Ability to Relocate:
- Los Angeles, CA 90020: Relocate before starting work (required)
Work Location: In person
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