Document Review Specialist
3 weeks ago
Job Title: Order Fulfillment Associate/ Mortgage Loan Processor
Location: US (Onsite
- Glendale, CA)
**Requirements**:
- Associates degree or one year of customer service experience in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry
- Strong communication skills, both written and verbal
- Ability to multitask and problem-solve effectively
- Excellent analytical, organizational, and time management skills
- Willingness to work overtime as needed
- **Preferred Experience**:
- Experience with UCC, mortgage, secured transactions, lending, commercial title/abstracting, and/or commercial banking preferred
**Responsibilities**:
- Build relationships with customers, vendors, and agencies
- Perform searches, document retrieval, preparation, execution, filings, and recordings
- Assist with order fulfillment and issue resolution
- Explain service offerings, procedures, and jurisdictional requirements
- Make informed decisions to meet client expectations
- Provide recommendations for improvement in customer satisfaction and efficiency
- Assist with training on products, jurisdictional requirements, and databases
**Benefits**:
- Competitive hourly rate (Experience-dependent)
**Job Type**: Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Your Current Visa Status?
**Experience**:
- Mortgage servicing: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Relocate:
- Pasadena, CA: Relocate before starting work (required)
Work Location: On the road
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