Hotel Audio-visual Manager

2 weeks ago


Philadelphia, United States Mainline AV International Full time

**Audio-Visual Manager Wanted at Premier Philadelphia Hotel**

Join the heart of Philadelphia's hospitality industry Our esteemed hotel is seeking an experienced Audio-Visual Manager to lead our AV department, ensuring exceptional client interactions and unparalleled event experiences.

**Job Summary**:
**Key Responsibilities**:

- Direct management and oversight of all AV operations within the hotel, across multiple floors.
- Provide hands-on technical setup and operation of in-person and virtual event equipment, including audio, video, projection, lighting, drape, computers, etcThis includes physical labor, must be able to lift 50lbs without assistance.
- Work independently and efficiently.
- Engage closely with the hotel sales department, event planners, and clients to understand and fulfill their AV needs for events, meetings, and conferences, ensuring their vision is realized flawlessly.
- Accompany the hotel sales department on-site visits with clients and/or event planners to determine their event needs, as well as provide expert consultations on the latest AV solutions to best suit their events and budgets.
- Foster and maintain strong client relationships, ensuring their satisfaction and repeat business.
- Responsible for all phases of supporting client events, including: Proposal creation | Equipment specifications/layouts/diagrams/floor plans | Scheduling for equipment and staff | Timely and accurate set-up/breakdown/resetting of equipment across multiple rooms, floors, and events | On-site and In-room Event technical support | Event invoicing
- Ensure that all equipment is in prime working condition, overseeing any necessary repairs or replacements and stock replenishment.
- Train, mentor, and supervise AV team members, fostering a client-first mindset.
- Collaborate seamlessly with other departments to ensure events are executed smoothly.
- Stay updated with the latest AV trends and technologies to provide cutting-edge recommendations and services.

**Preferred Qualifications**:

- 2-3 years of experience in AV management within a hotel setting with a strong emphasis on client interaction.
- Solid technical knowledge of AV equipment and systems for in-person and virtual events
- Outstanding communication and interpersonal skills, with a proven ability to build and maintain client relationships.
- Excellent organizational skills with the ability to schedule equipment and staff for multiple simultaneous events.
- Advanced problem-solving and strategizing skills and a Proactive mindset to anticipate and support changes
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proven leadership abilities and a passion for delivering exceptional client experiences.

Pay: $55,000.00 - $65,000.00 per year

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- Monday to Friday
- Nights as needed
- Weekends as needed

Ability to Relocate:

- Philadelphia, PA: Relocate before starting work (required)

Work Location: In person



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