Customer Service Representative

3 weeks ago


Staten Island, United States Perciballi Container Service Inc. Full time

Job Overview:
**Responsibilities**:

- Schedule orders for delivery and/or pick up and accurately enter the order into our dispatch software.
- Assist customers with inquiries and concerns. Work in conjunction with other departments to resolve customer issues.
- Maintain accurate customer records through data entry.
- Develop and maintain a knowledge base of the evolving products and services.
- Multilingual skills are a plus

**Experience**:

- Previous experience in customer service, sales, or other related fields is a plus
- Strong phone etiquette and communication skills.
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Proficient in data entry and navigating computer systems, including MS Word, Excel and Outlook.

Pay: $18.00 - $20.00 per hour

**Benefits**:

- Flexible schedule
- On-the-job training
- Paid time off

Experience level:

- 1 year

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- Call center
- In-person

Ability to Relocate:

- Staten Island, NY 10310: Relocate before starting work (required)

Work Location: In person



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