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Customer Service Representative

4 months ago


Staten Island, United States BUY SUPPLY Full time

**Customer Service Representative**

**What We are Looking For**

**Responsibilities Include**:

- product inquiries
- placing new orders
- providing status updates
- submitting quotes
- submitting return request
- collecting payment and supplying invoices as requested

**b) Follow Ups**:
**c) Maintain/Monitor/Complete daily assignments.**

**Other tasks assigned to Customer Service, which you are responsible for monitoring.**

**d) Data Entry**

**Requirements**:

- Minimum of 3 years' experience in customer service
- Have strong attention to detail, organization, multi-tasking, and follow up skills
- Have the ability to work independently with mínimal supervision
- Demonstrate superior interpersonal, written, and verbal communication skills
- Ability to perform several tasks concurrently with ease and to work independently
- Must be able to adapt to changes as it is required
- Proficient in MS Office, specifically Excel
- Experience with eDesk/Helpmonks or similar Helpdesk service preferred

Employment type: full-time

Work Hours: 9:00am to 5:00pm, Monday through Friday

**Who We Are**

**Buy Supply Corp**
- We are an experienced distributor of millions of products that all kinds of businesses use._

We are a well established and successful supplier of more than 10 million commercial, industrial, office, and facilities products from over 3,000 manufacturers. We are a woman-owned small business that values diversity and inclusion and we are proud of the team and culture that we have established since we started over 40 years ago. Our customers range from the US Military to Fortune 500 companies to small “Mom and Pop” businesses of all types.

Pay: From $16.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 3 years

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Work Location: In person