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Front Desk Receptionist/customer Service

4 months ago

Baltimore, United States Helping Hands Therapeutic Services, LLC Full time

**DUE TO THE AMOUNT OF APPLICANTS, WE ASK THAT YOU DO NOT CALL**

**Job duties include and are not limited to the following**:

- Greet visitors
- Ensure reception area is neat at all times
- Scheduling of patients
- Answering incoming calls
- Take and relay messages to appropriate personnel
- Coordinate mail flow in and out of office
- Maintaining providers' schedule
- Filing documents and patient charts
- Gathering patient charts
- Restock supplies
- Performs basic bookkeeping, filing and other clerical duties
- Obtain patient authorizations
- Other job duties

**Work Experience**:

- Minimum of 2 years' of customer service experience

**Skills**:

- Customer service skills
- Computer Literacy
- Effective written and verbal communication
- Ability to work flexible schedule
- Strong interpersonal skills
- Organized and detail oriented
- Ability to stay calm under pressure
- Adherence to deadlines
- Problem solving skills

**Education**:

- High School Diploma or relevant qualification

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person