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Operations Supervisor/dispatcher

4 months ago

New Rochelle, United States Teddy's Transportation System Full time

Responsibilities:
**MUST HAVE DISPATCHING EXPERIENCE**:

- Coordinate and schedule chauffeured transportation services for executives
- Utilize SantaCruz to track and manage reservations
- Analyze reservations manifest to optimize assignments for optimal efficiency
- Communicate with chauffeurs, customers, and internal teams to ensure timely delivery of service
- Monitor fleet activities and provide support to chauffeurs and clients as needed
- Identify and resolve any issues or delays before they impact a client

Qualifications:

- Previous experience working in a dispatcher role or similar position required
- Knowledge of phone systems and ability to handle high call volumes
- Strong, proven familiarity with routes and around New York City and it's airports, LGA,
- Strong analytical skills to assess transportation data and make informed decisions
- Excellent communication skills to effectively communicate with drivers, customers, and internal teams
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in transportation planning and fleet management
- hours, at our Norwalk office: 2PM to 10PM, Sundays, Mondays, Wednesdays, Thursdays, Fridays
- live within 35 miles of Norwalk, CT

As a Dispatcher, you will play a crucial role in coordinating transportation services, ensuring the smooth flow of assets from origin to destination. Your ability to analyze data, communicate effectively, and manage logistics will contribute to the success of our operations. Join our team today and be part of a dynamic and growing company

Teddy’s Transportation System, in Norwalk, CT is a 3-time **National Limousine Operator of the Year,** 7-time _Inc_ magazine **Fastest Growing Companies in America** and a **UConn Family Business of the Year** finalist. Accordingly our dispatchers have excellent support, enhanced business practices, tools, compensation packages, benefits...and upward mobility.

**$1,000 sign on bonus**

Pay: $17.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Evening shift
- Every weekend
- Night shift
- Rotating weekends

**Experience**:

- Dispatching: 2 years (required)

Work Location: In person